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Metro Government E-Newsletters

Sign up for e-newsletters, event announcements, crime trends and much more by email or text. We now have over 150 topics to stay informed. 
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Junk and Street Sweeping Reminders
If Metro Government handles your sanitation services, 
you can now sign up to be notified of your junk set out dates and upcoming street sweeping by email and text!

Manage your subscriptions and unsubscribe

Louisville Emergency Notification System (LENSAlert)

Get updates by email or text when there are severe weather warnings or emergency notifications in our community.

Facebook, Twitter, Instagram, Flickr, YouTube...

We now have over 144 social media channels, including Facebook, Twitter, YouTube, Instagram, Flickr and Pinterest! Visit our contact page to view all social media channels for all departments.

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

Report Something to Us!

  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.