Jul 9 2015 A New Age of Service

LINK Gives Every Customer a New Account Number and Ushers in a New Age of Customer Service Louisville Water Company recently launched a new Customer Care and Online Payment System called LINK,, which will provide customers with online access to more information about their water usage as well as increased customer support. 

Jul 9 2015 Information About Extreme Cold Weather

Louisville Water makes special preparations for extreme winter weather as part of its annual winter preparedness plan. At this point, it’s largely business as usual. The primary concern for customers in the next 48 hours is the potential for their private plumbing to freeze. Louisville Water’s Winter Plan includes: Crews dedicated to winterizing fire hydrants that would be susceptible to freezing.

Jul 9 2015 We Know It's Crazy, And We're Sorry

As you are aware, Louisville Water recently launched a new customer care and billing system. We realize there have been some bumps in the road since the roll-out of the new system, and for that we offer our most sincere apologies. Longer than normal hold times? Yes. Difficulty registering with LINK? Yes. Unacceptable, as we’ve heard from multiple customers? Yes.

Jul 9 2015 The Visionary Behind Crescent Hill Reservoir and Gatehouse

The city of Louisville may have never seen clean, sparkling water had it not been for the work of Charles Hermany, perhaps the most influential chief engineer ever hired by Louisville Water Company.  He was born on October 9, 1830, in Lehigh County, Pennsylvania.  With a knack for mathematics and an interest in civil engineering, Hermany, standing to the left in the photo, set off for Minerva Seminary in Easton, Pennsylvania; but when his struggling family needed help back on the farm, he hea

Jul 9 2015 Switchboard, touch-tone and mobile

As technology changes, so must customer care                                           

Jul 9 2015 Mayor announces $2 million in training scholarships available now to unemployed and underemployed residents

Two million dollars in training scholarships will help unemployed and underemployed residents in the KentuckianaWorks’ seven-county region gain education and skills that will prepare them for high-demand, higher-wages occupations, Mayor Greg Fischer announced today. The federal Workforce Innovation and Opportunity Act of 2014 (WIOA) funds, released by the KentuckianaWorks Board, is earmarked for new training and support activities.

Jul 9 2015 Proposed FEDOOP Operating Permit O-0740-15-F for Frontier Logistical Services, LLC

The Louisville Metro Air Pollution Control District (District) proposes to issue a FEDOOP operating permit to Frontier Logistical Services, LLC, 3601 Ralph Ave., Louisville, KY 40211 in accordance with Regulation 2.17. The 30 day public comment period starts July 10, 2015 and ends on August 10, 2015. A public hearing may be scheduled if the District determines that there are germane, unresolved issues or substantial public interest, in accordance with Regulation 2.07.

Jul 8 2015 DDW Opens New Natural Food Color Operation

DDW “The Color House” announces the opening of its second site in Louisville for manufacturing food ingredients. It is located next to the company’s global support center on Spring Street and near its caramel color operation on Payne Street. The new facility will produce specialty colorings for leading food and beverage companies. Greg Fischer, Mayor of Louisville, joined DDW associates and guests today in a ribbon-cutting ceremony.

Jul 8 2015 Metro Councilman Stuart Benson to Host District 20 Dialogue Featuring Christina Tomasulo and Steve Tedder from MSD on July 27, 2015

Louisville Metro Councilman Stuart Benson (District 20) will host a series of District 20 Dialogues with the next one being on July 27, 2015 from 6:00-7:30 p.m. at the Middletown Fire Department (108 Urton Lane).

Jul 8 2015 Councilman David James announces “Movie Night in Victory Park” on Friday, July 10th

Councilman David James (D-6) announces “Movie Night in Victory Park” returns this Friday July 10th as a way to enjoy the beginning of a summertime weekend. And best of all: IT”S FREE!

Jul 7 2015 First Neighborhood Place Grand Reopening Celebration

After 21 years of serving the community, First Neighborhood Place has a new, refreshed look. On Wednesday, July 8, 2015 local officials, Neighborhood Place partners and members of the community will join together for a rededication celebration at 11 a.m., 1503 Rangeland Road.

Renovations include new carpet, paint and furniture along with a Family Store giving staff and clients a sense of pride. 

Jul 7 2015 Councilman Hollander announces monthly “Meet with Bill” set for Wednesday, July 15th

Louisville – Councilman Bill Hollander is encouraging District 9 residents to come out for the monthly “Meet with Bill” set for Wednesday, July 15th at the Crescent Hill Library, 2762 Frankfort Avenue.

“This is one way I make myself available to constituents of District 9 so they can tell me what’s on their mind,” says Hollander.

The Councilman will be available at the Crescent Hill Library from 2:00pm to 4:00pm.

Jul 6 2015 “The Amazing Spiderman 2” is July’s Movie Under the Stars at the Iroquois Amphitheater

Peter Parker continues his crime fighting crusade as America’s favorite web slinger when “The Amazing Spiderman 2” comes to the Iroquois Amphitheater on Saturday, July 11th as the next Movie Under the Stars.

Jul 6 2015 The next District 12 “Coffee with your Councilman” set for Saturday, July 11th

Councilman Rick Blackwell announces the next “Coffee with your Councilman” is set for Saturday, July 11th. It is a chance for residents to meet with their Councilman.

Jul 6 2015 Councilwoman Butler announces next Jacobs Neighborhood Community Workshop set for Saturday, July 11th

Councilwoman Marianne Butler (D-15) and the Center for Neighborhoods will host a second community workshop for the Jacobs Neighborhood this Saturday, July 11th.