Jul 9 2015 Louisville Drinking Water is Safe

Louisville Water expects the plume of the MCHM chemical that spilled into the Elk River last Thursday to pass through Louisville Friday morning. This incident does not pose a health concern and will not impact the quality of Louisville’s drinking water. The plume will pass quickly through Louisville – in about 24 hours – at levels of between 5 and 20 parts per billion (ppb) in the Ohio River. However, Louisville’s drinking water should contain no detectable traces of MCHM.

Jul 9 2015 It's Drinking Water Week

Quality, Innovation , Value -- Louisville Water     It's our favorite week of the year - drinking water week! Why? Because we have the chance to celebrate what our forefathers began in 1860 - providing safe, reliable drinking water to the community. Not only is water the healthiest choice for a drink, it's also the most economical. For less than one penny, you can fill 66 cups of water at the tap!  

Jul 9 2015 Crescent Hill Resevoir and Gatehouse

The fully restored historic Crescent Hill Gatehouse reopened to the public on May 13, with more than 500 visitors passing through the building, after an 18-month restoration project. Except for work after the 1974 tornado, this is the first large-scale restoration of the gatehouse, which was designated a Kentucky Historic Site in 2010.

Jul 9 2015 24,000 Strong and Flowing

Louisville Water Company has over 24,000 fire hydrants in its service area. These hydrants are flow-tested and maintained every year by dedicated crews to ensure they are in good working order. This testing activity typically occurs April through October and may peak during summer months. During the winter, our crews provide special attention to hydrants to safeguard against freezing.  

Jul 9 2015 What the Heck is Acoustic Pipe Inspection?

Have you passed a Louisville Water crew and wondered what lead them to their work on a pipe? Believe it or not, sound allows our crews to detect leaks within our lines, allowing us to make small repairs before a main break occurs. Journalist Gil Longwell recently featured Louisville Water Company's use of a listenting tool called a Sahara in a Municipal Sewer and Water article, which is below: 

Jul 9 2015 Update on Louisville Water Treatment Strategy for the Elk River Spill

The plume of the chemical MCHM began moving through the Ohio River in Louisville early this morning and poses no health concern for Louisville Water customers.

Jul 9 2015 New Speed Humps along Reservoir Ave Help Control Speeding

Drivers along Reservoir Avenue in Crescent Hill will notice something that Louisville Water hopes will provide a safer environment – speed humps. Today and tomorrow, Louisville Metro Department of Public Works is installing four speed humps on Reservoir Avenue between Brownsboro Road and Frankfort Avenue.

Jul 9 2015 Registering for LINK

Registering for LINK It's an easy 2-step process: 1. First, register as a new user. Create a user name and enter your email address.  2. Next, enroll your account(s) in LINK.   You need your new 10-digit account number and Social Security Number to enroll.   Find your new 10-digit account number on your statement or you can look it up here.  Your Social Security Number allows us to verify your account. Still have questions?

Jul 9 2015 It's Thurby - Do You Know Where Your Water Crew Is?

The theatrics of people in big hats and seersucker suits sipping on Mint Juleps. The thrill of betting on a longshot. Gawking at the fancy parties and the celebrities. The Kentucky Derby is all about drama, but there are some kinds of drama nobody wants on that first Saturday in May. Like broken water mains. Or misused fire hydrants.

Jul 9 2015 Explaining Your Current Louisville Water Bill

We realize the slight change in the new bill has caused some confusion, and we apologize. Please know your charges have not increased or changed. The current bill now breaks out  more of charges in order to clarify the water fees. To better understand your Louisville Water bill, we've created this page to help explain each section. To the right is a sample bill and below are detailed explanations of each section. We’ve also created a frequently asked questions page about the bill. 

Jul 9 2015 QUENCH Your Love with Water

Hosting a party in your classroom or at home? Follow these simple steps and have a Louisville pure tap® party! Are you planning for a kid friendly Valentine’s Day party? Create your own Quench bar at home or in the classroom! Create a fun atmosphere with refreshments using Louisville pure tap® as the main ingredient. Guests can start with Louisville pure tap® to create their own unique water creation. Guests can add some flavor or just have pure tap on ice!

Jul 9 2015 200 Kentucky Children Eligible For Free Dental Care

Jul 9 2015 Zero Detections of MCHM in Louisville Drinking Water

Louisville Water Company is managing the trace amounts of the MCHM chemical in the Ohio River and there are no detections of MCHM in Louisville's drinking water.

Jul 9 2015 Look What's Coming!

We are pleased to announce the upcoming launch of our new customer care and billing sytem! The new system replaces technology from 2000 - we know, welcome to the latest technology age, finally! There are many new additions and changes wtih this system but the two that impact you as a customer are the new 10-digit account numbers and LINK - our customer care portal.

Jul 9 2015 Louisville Water’s Scientists and Expert Noses Provide a Clue on the City’s “Mystery Smell”

It’s no secret that Louisville Water is serious when it comes to the taste of the drinking water.  Scientists are meticulous in the recipe for Louisville pure tap®.  So when Louisville’s Air Pollution Control District needed help in solving the mysterious smell in the city, Louisville Water’s scientists were able to provide a clue.