Mar 17 2015 Louisville Water: A New Age of Service

LINK Gives Every Customer a New Account Number and Ushers in a New Age of Customer Service

Louisville Water Company is ready to launch a new Customer Care and Online Payment System.  LINK, which will provide customers with online access to more information about their water usage as well as increased customer support, goes online Monday, March 23.

Mar 14 2015 Look What's Coming!

Tuesday, March 17, 2015We are pleased to announce the upcoming launch of our new customer care and billing sytem! The new system replaces technology from 2000 - we know, welcome to the latest technology age, finally! There are many new additions and changes wtih this system but the two that impact you as a customer are the new 10-digit account numbers and LINK - our customer care portal.

Mar 2 2015 We're 1 - Thanks for the Fun!

Monday, March 2, 2015More than 225 people visited Louisville Water Tower Park on Sunday for the Big Splash Birthday Bash, celebrating the one-year anniversary of the park and its WaterWorks Museum. The event featured kids activities, guided walking tours, cake and educational presentations, all for the special admission price of just $1.

Feb 25 2015 What's the Oldest and Most Ornamental Structure of Its Kind?

Wednesday, February 25, 2015When engineer Theodore Scowden and his assistant Charles Hermany were planning the original site for Louisville Water Company— then known as Louisville Water Works —back in the 1860s, they had a grand vision. They didn’t want to just build the pumping facility required of the first public water provider in Kentucky; they wanted a “park-like” landscape of “unrivaled beauty and effect” that would be used and valued by the community.

Feb 5 2015 Visit the 1860's Pumping Station

Thursday, February 5, 2015Take a walk back in time with us and visit the Pumping Station and Water Tower as it looked in 1860, Louisville Water Company's first year of operation. When first built, the Pumping Station required smoke stacks to release the smoke generated by engines and pumps housed inside the building. Two enormous Cornish-beam engines filled the center of the Station, each containing a steam cylinder measuring 70 feet in diameter.

Jan 13 2015 What's the "old water company block?"

Thursday, May 21, 2015Omni Hotels & Resorts is bringing a new, 30+floor building to downtown Louisville.  Construction will begin later in 2015 for the multi-purpose structure situated between Second and Third Streets with Muhammad and Liberty Streets.  As city leaders and media describe the plan, there are references to the site as the “old water company block”  for good reason.   Louisville Water has always had an office building on Third Street.

Jan 7 2015 Cold Temps = Cold PipesSunday, February 15, 2015When the temperature takes a nose dive, water in your pipes can freeze, causing them to burst. Water floods your home and ruins your furnishings, and you have to pay to have it all repaired and replaced. It’s costly and inconvenient. But it doesn’t have to happen if you follow these simple precautions. Wrap Up for Winter
Jan 5 2015 Let's Chat

Monday, January 5, 2015Plummenting temperatures and frigid wind chills mean staying indoors as much as possible! Put your extra time to good use and join us for a Twitter chat on Thurs (1/8) from 1:00 - 2:00 p.m. at @LouisvilleWater, #TagIt. We'll be answering any winter-related water questions you might have, such as how to find and tag your water shut-off valve, testing the valve, winterizing your pipes or what to do in the case of a water main break at your home.

Dec 17 2014 Walk this WayMonday, December 15, 2014Ready for a walk?  The path around the Crescent Hill Reservoir is once again completely open!  
Nov 19 2014 Louisville Water Tower Park & WaterWorks Museum Win Preservation Award

Wednesday, November 19, 2014Preservation Louisville recently named Louisville Water Tower Park one of "Louisville's Top 10 Preservation Successes."  This award recognizes preservation projects that have successfully rehabilitated and returned a historic building to productive use. The renovated and restored interior of Pumping Station No. 1, located on Zorn Avenue and River Road, was built between1858 and 1860 as part of the city’s original Water Works.

Nov 12 2014 Louisville Water and MSD Announce Transition Coordinator for "One Water" Initiative

Wednesday, November 12, 2014Louisville Water and MSD have named Tim Kraus, an engineer with over 28 years of experience in the water and wastewater industry as the Director of Business Transformation for the "One Water" initiative.  Kraus will coordinate the work of employee teams to consolidate support functions at the utilities, track savings and identify additional opportunities for efficiencies.   Kraus will report directly to Louisville Water President and CEO Jim Brammell and MSD Execut

Oct 8 2014 Making it Move: Steam, Gravity & Electricity Display Opens at WaterWorks Museum

Wednesday, October 8, 2014How do you move millions of gallons of water?  Power. The WaterWorks Museum at Louisville Water Tower Park presents Making it Move as part of "Out of the Archives,” a periodic series of special displays that share Louisville Water's extensive collection of photographs, films, artifacts and architectural drawings, all selected around a central theme.

Aug 14 2014 Louisville Water Company Receives Top Credit Ratings from Standard & Poor’s and Moody’s

Thursday, July 31, 2014Standard & Poor's Ratings Services (S&P) and Moody’s Investors Service (Moody’s) have assigned the highest credit ratings for Louisville Water’s Board of Water Works 2014A refunding revenue bonds.  The Board is the governing body for Louisville Water which serves over 850,000 people in Louisville Metro and surrounding counties.