Public invited to provide input for top-to-bottom review of LMPD

August 26, 2020

Residents who want to weigh in on the ongoing top-to-bottom review of the Louisville Metro Police Department have a new tool for sharing their views.

Mayor Greg Fischer said today that residents may reach out by email to [email protected], which is a direct link to Chicago-based consulting firm Hillard Heintze, the Jensen Hughes company that is performing the comprehensive, top-to-bottom review. Members of the Hillard Heintze team will respond to all concerns, comments and inquiries sent to the address. The email address will remain active through the delivery of the report later this year.

“Transparency is integral to this review process, and we urge our Louisville communities to get involved, ask questions and feel a part of this process,” the Mayor said. “We thank Hillard Heintze for making this line of communication available to the public.”

Chief of Public Services Amy Hess said the new email address is a step in the right direction and allows the public to continue the conversation during the team’s review process.

“We’re listening to our Louisville residents and we’re working with a company that has an outstanding reputation in police reform. This is a great opportunity to hear from people who want to voice their concerns about policing practices and build transformative relationships between the community and LMPD,” Hess said. “We are focusing on creating strategic plans that will improve the safety and equity in our Louisville communities.”

Hillard Heintze representatives are also making onsite visits to Louisville, conducting interviews, observing training, and participating in ride-alongs with officers. Upon concluding their assessment work, the team will develop recommendations to serve as a roadmap for an LMPD Strategic Plan that includes:

  • Establishing a new policing environment in Louisville where the police department and the community are equal partners in co-producing public safety.
  • Providing recommendations designed to reduce the use of force incidents and the use of force complaints.
  • Increasing transparency and encouraging greater trust and public confidence.
  • Developing leadership within LMPD with a focus on community outreach and community policy efforts.
  • Identifying innovative and effective recruitment strategies and best practices at the local, regional and national level that will improve the agency's police officer workforce diversity.

The top-to-bottom review is being undertaken at the same time as a search for a new LMPD Chief. The Mayor announced earlier this month that the police chief’s job description and position profile had been posted after more than 10,000 people responded to an online survey of qualities they think a new chief should have, and nearly two dozen listening sessions with various focus groups throughout the community.

These meetings, which were held both in-person and virtually, included a variety of constituencies: Metro Council members and other elected officials, the business community, faith leaders, the international community, activist groups and LMPD employees. 

The search is being conducted by the Police Executive Research Forum (PERF), a non-profit Washington, D.C.-based police research and policy organization that has identified best practices for cities across the country on fundamental issues such as reducing police use of force; developing community policing and problem-oriented policing; using technology to deliver police services to the community; and evaluating crime reduction strategies.

PERF reviewed and analyzed all the information residents provided to help pinpoint the qualities and characteristics needed for the city’s next police chief and will use that information as they conduct the national search and create a list of qualified candidates.

To view the position announcement for the new Police Chief, with an embedded link to a summary of the community input, visit The posting closes on August 31st.