Public Emergency Notification System Enhanced With Increased Capability for Jefferson, Bullitt, Oldham and Washington Counties

August 15, 2016

Public safety officials from the city of Louisville, Bullitt County, Oldham County and Washington County announced today new enhancements to the region’s emergency notification system and encouraged all residents to sign up for the free service.

The new service allows individuals and families to sign up online to receive emergency notifications and to provide key information to 9-1-1 call takers during an emergency. Residents should visit their local jurisdiction’s website in order to sign up for the new service.

Louisville residents Sign Up Now.  

This system will replace the current service provided by CodeRed Alert. CodeRed Alerts will no longer be available as of August 17, 2016; therefore, public safety officials are encouraging residents and visitors to sign up for notifications. The new service provider is RaveAlert/Smart911TM.

The emergency notification system demonstrates the partnership of the four counties and their commitment to maintaining interoperability and enhanced communication across county lines. Louisville/Jefferson County led the process and will brand the service for its residents as Louisville Emergency Notification System – LENSAlert.

“The new capabilities of LENSAlert will provide us with an even better ability to issue real-time emergency alerts and notifications to help inform residents of severe weather, hazardous materials incidents and other emergencies in our community,” said Louisville’s Emergency Services Director, Jody Meiman. “This will improve safety in our city and help inform residents of potentially lifesaving steps they may need to take during emergency incidents.”

In addition to receiving notifications, individuals can create a Safety Profile for themselves and their household that can include any information they want 9-1-1 and first responders to have in the event of an emergency. When individuals make an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right responders to the right location with the right information. Information about medical history, allergies to medication, number of residents in a home and even a picture of the family dog can all be added to a Safety Profile.

“The benefits of this information on a 9-1-1 call from a cell phone are immeasurable,” Kevin Nuss, Director of Emergency Management and Central Dispatch in Oldham County, said. “In situations like a house fire, the information in a Smart911 Safety Profile can allow 9-1-1 and first responders to know additional details about the household that can help save lives.”