Mayor Fischer encourages Louisvillians to be prepared and sign up for Smart911

April 1, 2020

Mayor Greg Fischer today urged every Louisvillian to sign up for a free online tool that will inform first responders about important medical and family data and speed their ability to aid people in an emergency.

The Smart911 service enables you to go online and input important information for police, fire, and EMS first responders to have at the ready when you call them. You can also download a Smart911 app to your smartphone.

With the community facing a potential surge in COVID-19 cases, it’s now more important than ever for first responders to have what they need to help you, the Mayor said.


“Millions of people and cities across the country are using Smart911. And it’s saved lives,” Mayor Fischer said. “So please sign up for Smart911 today.”

Smart911 stores vital information, such as:

  • Your medical history
  • Information about family members and pets
  • Someone to notify if you live alone
  • The name of a neighbor with a key or an entry code for your apartment building

Your Smart911 profile will be available for 911 operators and first responders, saving precious time in an emergency. When you download the app onto your smartphone, it also improves the phone’s GPS location data, which helps if you have an emergency outside your home.

“We can have your name, address, and other vital information as soon as you connect with a 911 call taker,” Mayor Fischer said. “The information you provide is kept secure and only available to responders when you call with an emergency.”

Go to to sign up.

Metro Corrections employee tests positive for COVID-19

Mayor Fischer today reported that a member of the Metro Corrections staff has tested positive for the COVID-19 virus.

“COVID-19 is affecting every aspect of our lives, and every aspect of city government. And that includes our Department of Corrections and our jail,” the Mayor said. “We are taking the appropriate steps to protect the health and safety of that staff member, our corrections team and our inmates.”

Metro Corrections Director Dwayne Clark said the Home Incarceration Program officer last worked a shift on Tuesday, March 24, and was tested by their personal physician on March 25 after experiencing COVID-19 symptoms. The officer does not work inside the jail.

“The employee was notified today that the test was positive,” Director Clark said. “The officer continues self-isolating at home. Metro Corrections is in communication with Louisville Metro Public Health & Wellness and is working to identify and notify individuals who worked with the officer recently. The department also is cleaning and sanitizing the officer’s work area.”

Director Clark said there are currently no confirmed COVID-19 cases within the jail inmate population. Thus far, 17 inmates have tested negative and six tests are pending.

With COVID-19 already spreading in the community, Director Clark said there is a high likelihood that a positive case will be confirmed in the jail. Based on what has happened in other U.S. jails, once there is a positive case, more would likely follow.

And the jail is prepared for that. Metro Corrections and Wellpath medical staff worked on a plan that has been reviewed and approved by Metro Public Health & Wellness to manage an outbreak, similar to the plan used to combat hepatitis A inside the jail. The plan includes isolating the person who has COVID-19 symptoms and controlling movement in the housing unit where the person with symptoms was housed. Additionally, medical staff will monitor temperature and other reported symptoms of those who remain in the dorm.  

Mayor Fischer thanked Director Clark for his management of Metro Corrections during the COVID-19 crisis, and congratulated the 11 new recruits who are about to graduate from the Metro Corrections Academy.

“I want to thank them on behalf of our city for joining the Metro Corrections team,” the Mayor said. “It’s an honor to serve our city alongside you and we will do everything we can to give you the support you need in this incredibly important work.”

Mayor thanks JCPS for its response to COVID-19

Mayor Fischer this morning joined Jefferson County Public Schools Superintendent Marty Pollio at an online press conference to discuss the school system’s massive effort to continuing educating more than 98,000 students while they are at home during the COVID-19 outbreak.

The Mayor thanked JCPS teachers for their compassion, flexibility, and dedication to our students throughout this trying time.

“This crisis cannot be looked at as a vacation from learning,” Mayor Fischer said. “We are a city of learning. Think of this as a time for us to learn in different ways and gain new skills. It’s very important our children continue to have access to high quality learning materials.”

JCPS will begin non-traditional distance learning next week to keep students on track during this unprecedented school shutdown. A big part of that effort will be the deployment of 25,000 Chromebook computers and 6,050 internet “hotspots” to families that cannot afford the technology to attend school online.

“We know that we have a way to go to bridge the digital divide in our city, but this is a great step forward,” Mayor Fischer said.

Today is 2020 Census Day

April 1 marks an important date in the 2020 U.S. Census. Where you officially reside on Census Day is how you are counted in the national total, and each city’s population helps determine where important federal resources are allocated.

Mayor Fischer again stressed the importance of every Louisvillian making themselves count.

“Census Day is not like Election Day — you can still respond after today. And if you haven’t yet, please do,” the Mayor said. “Please make sure your friends, family and social networks know about the importance of responding. Responding now will minimize the need to send census takers out into communities to follow up.”

During this time of social distancing, you can safely participate in the 2020 Census without leaving your home:

  • Fill out the paper questionnaire and mail it back
  • Follow the printed instructions and complete it online at
  • Call in your information at 1-844-330-2020 (tollfree)

Help out our sanitation workers

While thousands of Louisvillians are working from home, sanitation workers with Metro Solid Waste Services are still on the streets collecting residential garbage.

“Our sanitation professionals do difficult, dangerous, and incredibly important work,” Mayor Fischer said. “They take care of us, so let’s take care of them as well.”

To help them out during this challenging time, the Mayor reminded residents about the rules for leaving their garbage for pickup.

  • Make sure all household garbage is bagged and tied closed before being placed inside city-issued or waste-hauler-issued garbage carts.
  • If your garbage cart fills up before collection day, place additional garbage bags in a reusable container with handles so workers can dump it without contacting the garbage.

For more information on the revised trash guidelines, go to

The Mayor also announced that regular collection of residential yard waste will resume on April 13. For more information on Metro yard waste rules, go to

Online town hall on Thursday

Mayor Fischer will conduct a Facebook Live online town hall on Thursday morning that focuses on Louisville’s healthcare community.

Guests will be Dr. Jody Prather of Baptist Health, Dr. Steve Hester of Norton Healthcare, and Dr. Jason Smith of U of L Health.

Go to at 10 a.m. Thursday to participate in the town hall.