Louisville Parks and Recreation seeking user feedback to make improvements

March 29, 2024

LOUISVILLE, Ky. (March 29, 2024) - Visitors to 30 public parks throughout Louisville will have the opportunity to weigh in on their neighborhood parks via a satisfaction survey during the month of April. 

Louisville Parks and Recreation will be placing signage in high-use areas at many heavily-visited parks throughout the city’s system. The signage will include a QR code linking directly to a survey that will take approximately 5 minutes to complete and is easily finished on a phone or mobile device.

“Our goal is to provide better customer service to our users and make sure they’re having the best possible experiences at our outdoor spaces,” said Ozzy Gibson, Interim Executive Director of Louisville Parks and Recreation. “We’re committed to improving and public feedback is essential for us to get better.”

An online version of the survey will also be available at bestparksever.com for those who cannot access the signage at their neighborhood park.

Signage is expected to be installed during the first week of April and the survey period is expected to last about three weeks.

This year’s survey data will serve as a benchmark and the process will continue again next year so parks and recreation officials can measure the department’s progress, Gibson said.

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ABOUT LOUISVILLE PARKS AND RECREATION

Louisville Parks and Recreation, a nationally accredited parks and recreation agency, manages more than 120 parks and six parkways on more than 13,000 acres of land and operates recreation programs for area residents of all ages and abilities through its 14 community centers. The department’s inventory also includes 10 golf courses; the Mary T. Meagher Aquatic Center and four outdoor pools; the David Armstrong Extreme Park; two historic homes; the historic Iroquois Amphitheater performance venue; and the nation’s largest municipally owned urban forest, Jefferson Memorial Forest. More details on the department’s people and programs can be found at bestparksever.com.

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