LIHEAP Fall Subsidy Begins November 1

November 01, 2021

Income eligible residents of Jefferson County can apply for heating assistance

Today Louisville Metro Office of Resilience and Community Services began accepting appointments for the annual Fall Subsidy Component of the Low Income Home Energy Assistance Program (LIHEAP) now through December 10, 2021, or until funds are depleted.

During LIHEAP Subsidy, individuals or families in Jefferson County at or below 150% of the federal poverty guidelines who are responsible for home energy cost, whether directly or as an undesignated portion of rent, are eligible for assistance.  Residents can apply regardless of the status of their utility bills.

The Subsidy component provides households a one-time benefit based on income levels and housing category. Payments are be made directly to the heating vendor (i.e. LG&E).

Appointments are required in advance to apply.

LIHEAP (Low Income Home Energy Assistance Program)

How to apply:
Schedule a drop off appointment in advance at one of the seven LIHEAP Drop Boxes.  Jefferson County residents meeting eligibility can call the automated scheduler at 502-991-8391 or visit online at

Jefferson County households within 150% of 2021-22 Federal Poverty Guidelines.


  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month. All individuals 18 or over in the household with no income -- and no way to document that status such as a Food Stamp Award letter -- must have a Proof of No Income Form completed prior to applying for benefits. These forms are available at the LIHEAP Drop Box locations or online at
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent, or a statement from utility company if you participate in a Pre-Pay Electric Program.
  • LIHEAP Application which can be downloaded at or found at the LIHEAP office Drop boxes.

Copies of LIHEAP documentation, along with the downloadable LIHEAP Application should be dropped off at the RCS site you select, on the day of your appointment.

Applicants will be contacted by RCS staff within 72 hours (3 business days) of the appointment time.

Also during the LIHEAP season, RCS will administer the Home Energy Assistance program – or HEA -- offered by LG&E which provides a monthly benefit (formerly ASAP program).  Eligible residents who are active LG&E customers will be automatically enrolled to be a potential participant for the HEA when they apply for LIHEAP Fall Subsidy.

Only a portion of the applications will be selected to participate in the HEA Program.  More info can be found at

For more descriptions about the drop box locations, income eligibility and other instructions, call the automated LIHEAP information line at 991-8391 or visit  Residents may also visit for more details.

Individuals who require more information can contact Metro311 by simply dialing 311 or (502) 574-5000, email [email protected], tweet @LouMetro311, or download the free Mobile Louisville Metro 311 app from the website. Residents can also call Metro United Way’s 2-1-1 help referral service.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services. More information about LIHEAP and a listing of LIHEAP outreach offices can be found at the Community Action Kentucky website at


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