Enrollment now open for LIHEAP Summer Cooling

July 7, 2020
Applications for Summer Cooling Subsidy and Crisis Components accepted through October 31, 2020

Louisville Metro Office of Resilience and Community Services joins with Community Action Agencies across the state to begin accepting applications for the new Low-Income Home Energy Assistance Program (LIHEAP) Summer Cooling Program. Designed to help offset the cost of higher electric bills due to rising temperatures, the program is the network’s latest resource to help families during the COVID-19 public health crisis. Applications will be accepted now through October 31, 2020, or until funds are depleted.

The LIHEAP Summer Cooling Program is separated into two components, Subsidy and Crisis, to assist with electric cost. Eligible households can apply for one or both components and participation in prior LIHEAP programs will not affect a household’s eligibility. Households must meet eligibility requirements, with a household income at or below 60% of the Kentucky median income.

The Subsidy component provides households one-time benefit ranging from $50 to $200 depending on income levels and housing category. The Crisis component is available to eligible households who demonstrate a home energy crisis situation. Crisis benefits will cover the minimum needed to alleviate the crisis not to exceed $600. Households can reapply each time they experience a crisis situation until they reached their maximum benefit.

“Louisville Metro Office of Resilience and Community Services (RCS) is proud to serve as part of the Community Action Kentucky network, and we’re so grateful this assistance is available to help our residents, said Tameka Laird, director of Louisville Metro RCS.  “We want Louisvillians and all of our state’s residents to remain healthy, especially when dangerously high temperatures can make homes unsafe.”

“Kentuckians are already under financial pressure from the effects of COVID-19. Now as summer temperatures rise their increasing cooling bills will add to that burden,” said Roger McCann, executive director of Community Action Kentucky. “I'm thankful that through our partnership with the Cabinet for Health and Family Services, we were able to offer this summer cooling program to provide relief at this crucial time.”

Modified service delivery for LIHEAP (Low Income Home Energy Assistance Program)
All six LIHEAP offices remain closed for walk-in clients in an effort to help stem the spread of COVID-19.  Residents can still apply for LIHEAP by utilizing secure drop boxes in front of seven locations.

Jefferson County residents wishing to apply must schedule an appointment utilizing the automated appointment system.  Appointments can be scheduled by phone by calling 502-991-8391 or online at louisvilleky.cascheduler.com. The toll-free service is currently open and is available twenty-four hours a day, seven days a week.

Applicants will be assessed for both the Subsidy and Crisis programs and may receive benefits from both programs if eligible.

LIHEAP required documentation, along with the downloadable LIHEAP Family Profile form and the Remote Processing form, should be dropped off at the LIHEAP site you select, on the day of your appointment.

A copy of the required documentation is advisable but if original information is mailed, the LIHEAP staff will make arrangements to return to the recipient.  

 

Applicants will then be contacted by LIHEAP staff within 72 hours (3 business days) of the appointment time.

Required documentation to drop off includes:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month. All individuals 18 or over in the household with no income -- and no way to document that status such as a Food Stamp Award letter -- must have a Proof of No Income Form completed prior to applying for benefits. These forms are available at the LIHEAP Drop Box locations or online at louisvilleky.gov/LIHEAP.
  • Most current electric bill, or statement from your landlord if electric expenses are included in your rent. 

For more descriptions about the drop box locations, income eligibility and other instructions, call the automated LIHEAP information line at 991-8391 or visit www.louisvilleky.cascheduler.com.  Residents may also visit https://louisvilleky.gov/LIHEAP for more details.

Individuals who require more information can contact Metro311 by simply dialing 311 or (502) 574-5000, email [email protected], tweet @LouMetro311, Web: loiusvilleky.gov/tell311, or download the free Mobile Louisville Metro 311 app from the website. Residents can also call Metro United Way’s 2-1-1 help referral service.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services. More information about LIHEAP and a listing of LIHEAP outreach offices can be found at the Community Action Kentucky website at www.CAPKY.org.

 

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