Early LIHEAP Registration for Elderly and Disabled Individuals Begins Monday, October 3

September 27, 2016

Home heating costs can be a large expense for families in the winter, so Louisville Metro Department of Community Services will begin accepting pre-registration heating assistance applications on Monday, October 3, 2016. The Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to help income eligible residents pay utility bills. 

Pre-registration is for Jefferson County residents who meet the following criteria: 

  • Fixed income within 130% of the federal poverty level
  • Elderly (60 years or older) or disabled individuals receiving Social Security, SSI, pension or Black Lung benefits

 Applicants must be willing to provide the following documentation:

  • Proof of all household income for the preceding month (Food Stamp award letter, Social Security Award letter, pay stubs, etc. or proof of $0 income. Note: Zero Income forms are available at the Community Services office at 701 W. Ormsby Ave., Suite 201 or by clicking here.)
  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Most current heating bill; or statement from your landlord if heating expenses are included in your rent; or statement from your utility company if you participate in a pre-pay electric program. Please bring the account number and name on the account for all heating fuel sources and electric.

Residents who meet the early registration requirements may apply at the following locations during these specified times.  No appointment is necessary for this early registration phase; eligible individuals can choose the most convenient site.

  • Mon., Oct.3
    Newburg Community Center, 4810 Exeter Ave., Lou., KY  40218, 8:30 - 11:30 a.m.
  • Tues., Oct. 4
    Southwick Community Center, 3621 Southern Ave., Lou., KY  40211, 8:30 - 11:30 a.m.
  • Wed., Oct. 5
    Portland Community Center, 640 North 27th St., Lou., KY  40212, 8:30 - 11:30 a.m.
  • Thurs., Oct. 6
    Parkhill Community Center, 1703 South 13th St., Lou., KY  40210, 8:30 - 11:30 a.m.
  • Fri., Oct. 7
    Watson-Powell Community Center, 1340 Heafer Rd., Lou., KY  40223, 8:30 - 11:30 a.m.
  • Tues., Oct. 11
    South Louisville Community Center, 2911 Taylor Blvd., Lou, KY  40208, 8:30 - 11:30 a.m.
  • Wed., Oct. 12
    Jeffersontown Community Center, 10617 Taylorsville Rd., Lou., KY  40299, 8:30 - 11:30 a.m.
  • Mon., Oct. 17
    Baxter Community Center, 1125 Cedar Ct., Lou., KY  40203, 8:30 - 11:30 a.m.
  • Tues., Oct. 18
    Allgeier Community Center, 4104 Cadillac Ct., Lou., KY  40213, 8:30 - 11:30 a.m.
  • Mon., Oct.24
    Sun Valley Community Center, 6505 Bethany Ln., Lou., KY  40272, 8:30 - 11:30 a.m.
  • Tues., Oct. 25
    Shawnee Arts & Cultural Center, 607 S. 37th St., Lou., KY  40211, 8:30 - 11:30 a.m.
  • Wed., Oct. 26
    Oak & Acorn, 631 South 28th St., Lou., KY  40211, 8:30 - 11:30 a.m.
  • Thurs., Oct. 27
    California Community Center, 1600 West St. Catherine, Lou., KY  40210, 8:30 - 11:30 a.m.
  • Fri., Oct. 28
    Beechmont Community Center, 205 West Wellington Ave., Lou., KY  40214, 8:30 - 11:30 a.m.

Funds for this program will be posted on or after Nov. 1, 2016.  

For more information about these early registration sites, please contact MetroCall 311 by simply dialing 311 or 574-5000, email [email protected], visit the website’s On Line Customer Service or Live Chat at www.louisvilleky.gov/metrocall, tweet @LouMetro311, or download the free Mobile 311 app from the website.

Income-eligible residents who don’t meet the requirements for pre-registration (who are not elderly or disabled) may still apply for LIHEAP benefits beginning Nov. 1.  Appointments will be taken in advance in mid-to-late October utilizing a new phone and on-line appointment system. Visit louisvilleky.gov and search for “LIHEAP” or call 502/574-1157 for periodic updates.

Individuals who are unable to apply for this program in person may send a representative on their behalf. Simply provide the representative with a hand-written note, dated and signed from the applicant, giving them permission to handle their application for services. The representative will need to provide the required documentation listed above for the applicant to apply for assistance. 

LIHEAP is made possible by the United States Department of Health and Human Services and by the Kentucky Cabinet for Health and Family Services.  This program is also funded, in part, under a contract with the Cabinet for Health and Family Services with funds from the Community Services Block Grant Act of the U.S. Department of Health and Human Services.  For more information about Louisville Metro Community Services -- visit our website at www.louisvilleky.gov/communityservices or call 574-1157 or Community Action Kentucky at 1-800-456-3452; (TDD available at MetroCALL – 574-5000).