City's Resilience and Community Services Launches New Online Screening Tool

December 18, 2017

"Am I Eligible" screens for programs and services 

Today Louisville Metro Office of Resilience and Community Services (RCS) launched "Am I Eligible", a new online screening tool for Louisville residents.  “Am I Eligible” invites individuals to complete a brief online survey to determine which RCS programs and services are available to them. 

This tool is featured on the RCS homepage at or can be accessed at  Survey participants are asked to answer questions related to household size and monthly income; whether or not there are children present in the household; is there a disability; as well as what programs are of interest.

Based on the answers to the questions, participants receive a customized list of programs and services for which they may be eligible including educational scholarships, housing and financial assistance, help starting a microbusiness, assistance with budgeting or opening a bank account, and more.

 “Am I Eligible” can be completed anonymously or participants have the option of submitting their name, contact information as well as selecting a Neighborhood Place most convenient for them.  An RCS staff member assigned to the designated Neighborhood Place will then contact the participant by phone or email for further follow-up.

There are eight Neighborhood Place sites at the following locations:

  • Bridges of Hope, 1411 Algonquin Pkwy., 40210
  • Charmoli, 200 Juneau Dr., 40243
  • First Neighborhood Place, 1503 Rangeland Rd.,, 40216
  • Greater Cane Run Area, 3410 Lees Lane, 40210
  • NorthWest, 4018 W. Market St., 40212
  • South Central, 4255 Hazelwood Ave., 40215
  • South Jefferson Fairdale, 1000 Neighborhood Pl., Fairdale, KY 40118
  • Ujima, 3610 Bohne Ave., 40211

“Our goal with introducing "Am I Eligible" is to make RCS’ programs and services as accessible as possible for the community we serve", stated Gena Redmon, director of the Office of Resilience and Community Services.  "We place a high priority on customer service in our agency and will continue to seek out new and innovative ways to deliver services.”

The Office of Resilience and Community Services is the social services provider for Louisville Metro Government focusing on homeless prevention, building self-sufficiency and household financial stability, community engagement, financial empowerment, and building Louisville's Resilience Strategy.  RCS is a partner agency in Neighborhood Place and also serves as the community action agency for Jefferson County.  To learn more, visit