eMINTS FAQs

 

General Access

What is eMINTS?

What can I do in eMINTS?

Am I required to use eMINTS?

What web browsers does eMINTS support?

Why are some features not working in eMINTS?

What is a Notice ID?

How can I retrieve a draft submission?

What is a support ID?

Sign up for eMINTS account

Access types and levels

Password requirements

Change your password

Forgot your password

Account is locked

Using eMINTS without a logon
Registration and Profile Management Returns

Information needed to register a new business in eMINTS

Register a new business in eMINTS

Add different account tax types (withholding, transient, insurance) to an existing business account

Update name

Update phone number

Update address

Close an account

File or amend a tax return

Upload a bulk file

Print tax return

View details of an existing return
Payments Correspondence

Make a payment

How long will it take for my payment to be applied to my account?

Accepted payment methods

Create a payment plan

Add, edit or remove a payment channel

Fees associated with making a payment online

Cancel a payment 

View my balance

View electronic correspondence

Send or reply to messages

 
Additional Functions Third Parties

Submit requested documentation

Request an employee refund

Request an exemption

Penalty / Interest Abatement

File an OL Extension

Create additional account logons

Manage logons 

What is a third party?

Grant third party access to tax account

Remove third party access

 

 

 

 

 

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Call MetroCall at 311 or (502) 574-5000
Search All
Most Popular
Departments/Initiatives

No service has been selected.

Search All
Most Popular
Departments/Initiatives

No form has been selected.

 

Resident/Business

Residential Services & Locations Voting Locations Crime  Snow Routes Map Waze Traffic Updates & Road Closures Map Property Maintenance Current Air Quality Metro Council Maps One Bright City InitiativeConfronting Racism in City Planning/Zoning

Resident/Business

Restaurant Inspection Scores Business Property Locator Construction Permits Geographic Info Systems Maps ABC Licenses Property Values Land Development Code Reform Vision Zero Crash/Location Data Louisville Odor Map & Service Requests

Visitor

Downtown Attractions Downtown Parking Garages/Lots Public Transportation Routes/Map Interactive Explorer Map

 

 

 

 

Popular Pages

Inmate Search
Adopt a pet
Low Income Home Energy Assistance Program (LIHEAP)
Metro Council District Maps
Find Outdoor Pools & Spraygrounds
Find a Metro Park
Contact a Metro Department
Report or search lost and found animals
Revenue Commission / Forms & Publications
Sign up for Junk, Garbage and Recycling Notifications
Search our website by keyword
2021 delinquent child support list
Report an issue to 311
Report or search lost and found animals

Popular Tools

Download the 311 mobile app and report something to us
Order garbage & recycling carts/bins
Get an accident report
Report a property maintenance issue
Get a permit, license or application
Pay a parking ticket online
City planning and zoning
Pay your water/sewer bill
Pay your electric/gas bill
Bid on surplus items
Get a special events permit
Pay occupational taxes
Pay monthly parking