eMINTS FAQs

General	Access
What is eMINTS? What can I do in eMINTS? Am I required to use eMINTS? What web browsers does eMINTS support? Why are some features not working in eMINTS? What is a Notice ID? How can I retrieve a draft submission? What is a support ID?	Sign up for eMINTS account Access types and levels Password requirements Change your password Forgot your password Account is locked Using eMINTS without a logon
Registration and Profile Management	Returns
Information needed to register a new business in eMINTS Register a new business in eMINTS Add different account tax types (withholding, transient, insurance) to an existing business account Update name Update phone number Update address Close an account	File or amend a tax return Upload a bulk file Print tax return View details of an existing return
Payments	Correspondence
Make a payment How long will it take for my payment to be applied to my account? Accepted payment methods Create a payment plan Add, edit or remove a payment channel Fees associated with making a payment online Cancel a payment View my balance	View electronic correspondence Send or reply to messages
Additional Functions	Third Parties
Submit requested documentation Request an employee refund Request an exemption Penalty / Interest Abatement File an OL Extension Create additional account logons Manage logons	What is a third party? Grant third party access to tax account Remove third party access

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eMINTS FAQs

Solid Waste Services

Emergency Services

Political Info

General Location Info

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Resident

Business

Visitor