eMINTS: Access

Sign up for eMINTS


Note: To create a master logon, you must have a Notice ID. Any letter sent from our office will have a Notice ID.

  1. Click the Create a Logon for Tax Account Access hyperlink
  2. Select Create a logon if
  • You need access to your own account or your employers account

           Select Create third party login to

  • Upload bulk W-1, W2 or 1099 information for multiple clients
  • Obtain a code you can share with your clients, who then give you permission to access their Revenue Commission information online

           ​Select Request a Notice if

  • You have not received a letter from our office. This request will send a letter via mail within 2-3 business days. With the letter in hand you can then create a logon. 

              3.Complete the fields on the form


Note: If a master account for your employer has been created, the master account owner must create additional logons for accessing the eMINTS account(s).


Access types and levels 

Access Type Description
Customer Level

Master Access: All access with no restrictions including granting access to others

Administrator: Can manage additional logons but no access to specific accounts, names or address

Account Manager: Same as master, except that they only have access to accounts given to them by the master access logon

Account Level

All Access: All access for the account

Account Maintenance: Cannot file or pay, only has access to update names and addresses, and view correspondence

File and Pay: Only allowed to file returns, make payments, and close account

View: Only allowed to view the account






Third Party Outside providers such as a payroll provider or CPA



What are the password requirements?

Your security is important to us. Your eMINTS password must meet the following requirements:

  • Must be at least 8 characters long
  • Contain at least one uppercase letter and at least one lowercase letter
  • Have at least one special character
  • Contain at least one number

Change your password

  1. Logon to your eMINTS account using your current password
  2. Click Settings
  3. Under the Profile tab in the I Want To section, click the Change Password hyperlink
  4. Complete the required fields and save to change your password

Forgot your password

You are able to reset your password from the eMINTS homepage. On the Log on window, click the Forgot Password? hyperlink.

  1. Enter your username in the Username field
  2. Click on Reset Password
  3. An email will be sent to the email address on file. Follow the directions given in the email to reset your password

Account is locked

If you enter your password incorrectly three (3) times, your account will be locked for 15 minutes. You can also click Forgot Password? or you may contact the Revenue Commission to verify your identity and unlock your account.



Using eMINTS without a logon

Yes, you can perform certain tasks in eMINTS without a logon. The non-logged in functions are as follow:

  • Register a new business
  • Make a payment
  • Request employee refund
  • File I-2
  • Submit requested documentation
  • Retrieve a draft submission




Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Call MetroCall at 311 or (502) 574-5000

No service has been selected.

No form has been selected.