Covid-19 Information & Resources


As of June 2021, our Office of Resilience and Community Services and Neighborhood Place sites are reopened for face-to-face services.  Appointments are required in advance for many services.  Read more.

As our community navigates the challenges posed by the COVID-19 pandemic, Louisville Metro Office of Resilience and Community Services and Neighborhood Place are resources for those who have been economically impacted and need help

  • UTILITY ASSISTANCE
    1) The LIHEAP Summer Cooling operates through October 31, 2021 or until funding has been depleted, whichever comes first.  The program is separated into two components:  the Subsidy and Crisis component. Learn more.

    2) Starting July 19, 2021, a new round of Louisville Metro LG&E Assistance is available for eligible residents who have been financially impacted by the COVID-19 pandemic.  Learn more.

    3)
    If you're behind on your Louisville Water Company or Louisville MSD bill due to the pandemic, assistance is available! Apply at https://louisvillewater.com/CovidFunds or visit your local community ministry. Call 211 to locate your nearest ministry.  Read more.
  • RENT ASSISTANCE
    As Friday,  September 3, 2021, appointments for the Eviction Prevention/Rental Assistance program via Neighborhood Place are full.   Starting November 1, 2021 please check back with the automated scheduler at 502/308-3344, visit louisvilleky.gov/neighborhoodplace to see if more appointments have been added.  
    If you are need of rental assistance due to being financially impacted by COVID-19,  please visit stopmyeviction.org and/or contact your local Community Ministry.  Call Metro United Way's 2-1-1 to locate the ministry nearest you, or visit www.louisvilleministries.org to locate the ministry nearest you.
  • COVID-19 COMMUNITY RESOURCES
    These resources -- include assistance programs, testing sites and vaccine information -- are available thanks to a combination of local and state government programs, non-profit agencies, service providers, and more. We will work to continually update the information as more opportunities come on line or additional needs arise. Click here.
  • FREE FINANCIAL NAVIGATOR PROGRAM
    Louisville Metro Government, in partnership with The Louisville Housing and Opportunities Micro-Enterprise Community Development Loan Fund (LHOME) has launched a no-cost Financial Navigator Program. You can receive assistance and guidance over the phone to help you manage the financial impact of COVID-19.  Click here for more details.

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