About Us

Resilience and Community Services Overview


The focus of Resilience and Community Services (RCS) is to provide essential services for Louisville residents, especially for low and moderate income populations, including: preventing homelessness; delivering Meals on Wheels; helping families build financial stability and security; operating LIHEAP to help residents stay safe and warm; making microloans to jumpstart small businesses; and supporting eight Neighborhood Places.

Our Mission
The Mission of the Office of Resilience and Community Services is "to fight poverty and promote compassion, stability, and the empowerment of residents and communities."

Our Vision
Our Vision is to be the leader in providing services that build resilience and self-sufficiency for individuals and families.

Programs and projects within our agency are funded, in part, under a contract with the Cabinet for Health and Family Services with funds from the Community Services Block Grant Act of the U.S. Department of Health and Human Services.


Office Hours and Locations

Hours: 8:00AM - 5:00PM, Monday - Friday
Phone: (502) 574-4377

Resilience and Community Services
701 West Ormsby Avenue, Suite 201
Louisville, KY 40203


Success Stories

The leadership and staff of Resilience and Community Services also places great value on recognizing the achievements of our employees as well as the clients and residents whom we serve.

Department Structure

Resilience and Community Services’ work is focused in nine divisions including Outreach & Advocacy; Administration; Planning & Compliance; Support Services 2.0; Information & Technology; Financial Empowerment; Housing & Support; Senior Nutrition; and CSBG Direct Services.


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Call MetroCall at 311 or (502) 574-5000

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