'Who We Are' with brief descriptions


Louisville Metro Government Budget Challenges

Louisville Metro Council faces a difficult task deciding how to tackle a $65 million budget gap over the next four years related primarily to Louisville's state mandated pension obligations.

Read more including how potential impacts may affect our agency.





Clipboard with questions and check marks checked and a pencilCheck out what you may qualify for!


This assessment includes education, job training, financial empowerment, and financial assistance programs. Please note that this screening is not a final determination of eligibility, and you must complete the assessment, enter your contact information, and submit it to be contacted by phone or e-mail. Click here to start the screening or download the flyer to share with others.


LIHEAP - Crisis Component begins Jan. 7, 2019

The LIHEAP Crisis Component begins on Jan. 7th with the appointment line opening up on Jan. 2nd.  This year’s Crisis Program once again features expanded eligibility allowing residents who received a utility bill with a past due amount to apply, in addition to continuing to serve those who received a disconnect notice.  Appointments can be scheduled by phone by calling 502-991-8391 or online at www.louisvilleky.cascheduler.com.  Please click here for more information. 

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.