If you are unable to complete the application online and need a hard-copy application - please click here.
Paper applications can be submitted via mail to:

Louisville Metro Office of Resilience and Community Services
Attn: Team Kentucky Fund
701 W. Ormsby Ave., Suite 201
Louisville, KY  40203

'Who We Are' with brief descriptions

 


As of March 17, 2020, our facilities are temporarily closed to the public to help stem the spread of COVID-19. Please contact our staff by phone for information and assistance.

  • Local agencies help residents expedite receipt of federal economic stimulus payments
  • COVID-19 Community Resources
    These resources are available thanks to a combination of local and state government programs, non-profit agencies, service providers, and more. We will work to continually update the information as more opportunities come on line or additional needs arise.
  • Eviction Prevention Assistance
    Up to 3 months rental assistance is avialbe for inncome eligbilie households who have a pending court eviction, or a past due notice from their landlord.  Click here for more information.
  • One Louisville COVID-19 Response Fund -
    The One Louisville:  COVID-19 Response Fund provides assistance to households impacted by a loss of income due to the COVID-19 pandemic.  Households with computer access are encouraged to apply through the online portal where the appliation and documentation can be directly uploaded.  Learn more.  If computer access is not available, schedule a phone appointment by calling 502-874-5060 or online at OneLouHelp.itfrontdesk.com.
  • LIHEAP Summer Cooling
    LIHEAP Summer Cooling will operate from now through the end of October 31, 2020, or until funding is depleted, whichever comes first. The LIHEAP Summer Cooling Program is separated into two components, Subsidy and Crisis, to assist income eligible residents with electric cost.  Learn more:
  • COVID-19 Consumer Safety Tips
 

 

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Solid Waste Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

  • Report Online now.
  • Louisville Metro 311 App icon
    Download our 311 mobile app by searching for "Louisville Metro 311" in your app store.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall