Coming soon: An easier way to work with us!

A new Louisville Metro Business Portal is coming this summer!  Learn more now.

New App for Disposal Information, Alerts & Tips

The Recycle Coach app offers a new way to keep you up to date on waste, junk and recycling.

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Solid Waste Study

View an assessment of Louisville’s current solid waste management systemand set of recommendations for improving it.

Recycle Coach banner
New app has personalized collection schedules and recycling tips

Introducing Recycle Coach. It tells what waste goes where, gives personalized calendars and reminders, and compares your recycling knowledge to that of others in Louisville. More info here.

Garbage, Recycling and Yard Waste
Report a pothole
Recycing tips
Junk and street sweeping reminders
Pedestrian and bicycle safety
Technical standards, policies, permits

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.