Order a Garbage or Recycling Cart
This page is for cart PURCHASES only.
Households with city waste services receive one garbage cart (all black) for free. If you have just moved into a residence and there is no garbage cart, contact Metro311 online or call 311 or (502) 574-5000 to make a request. 18-gallon recycling bins are being discontinued but can be used until January 1, 2022. If you do not have a recycling cart you may request one through Metro311 instead of purchasing one. You may also use a 30-40 gallon container with handles and a lid marked "RECYCLING."
Some Metro Council Districts offer a discount for recycling cart purchases. These discounts may not be applied to online orders. (Please allow 2-3 weeks for delivery.)
Small businesses with city waste services receive two garbage carts (all black) for free. If you have just moved into a property and they are missing, contact Metro311 online or call 311 or (502) 574-5000 to make a request. You may purchase recycling carts (all orange) below. If your business is in the Central Business District downtown, click here for waste collection information.
Please allow 2-3 weeks for delivery.
You may also download the order form and mail it in with a check or money order.
Contact Metro311 online or call 311 or (502) 574-5000 if:
- You have just moved into a residence or business and there is no garbage cart or recycling cart.
- Your garbage or recycling cart needs to be repaired or replaced. (Set out damaged carts on your GARBAGE day for repairs and replacements of garbage AND recycling carts.)
- Your cart is missing or stolen.
CART USE GUIDELINES:
- Position the cart so that the handle faces away from the street/alley.
- Cart must be positioned at the edge of the curb or alley and at least three feet away from other carts, walls, buildings, poles, etc.—do not block sidewalks.
- Do not overload the cart (maximum load 200 lbs).
- No household garbage outside the cart.
- Do not place hot ashes, flammable liquids, construction debris, hazardous waste, dirt or rocks in the cart.
- Do not put yard waste in the cart. Yard Waste Disposal Guidelines
- Remove the cart from curb or alley when emptied.
- Wash the cart periodically with soap and water.
- Keep the lid closed to keep odor and litter in and animals out.
DAMAGED OR STOLEN CARTS:
- Citizen must provide name, address, daytime phone number, cart serial number, description of damage (if applicable), and cart size.
- The Department of Public Works is not responsible for the replacement of purchased carts that are lost or stolen.
- Repairs and replacements are done on your GARBAGE day, even for recycling carts. Carts must be set out on your garbage day for a repair or replacement to be done.
- There will be a charge of $50 plus 6% tax for an additional 95-gallon cart and $45 plus 6% tax for a 65-gallon cart.
- Citizens are strongly urged to completely use the space in the first cart before putting garbage into additional carts.
- Cart will be delivered as soon as possible.
Exchange a 95-gallon garbage cart for a smaller 65-gallon cart through Metro311 or 502-574-5000.
If a citizen is physically incapable of using the city's roll-out garbage cart, an exemption may be requested through Metro311 or 502-574-5000.
- Citizen will be mailed a form to complete.
- Citizen will be required to provide proof of physical disability (written doctor's statement).
- If granted an exemption for physical disability, citizen may set garbage out in a garbage can with lid.
- Exemption requests based on setout site features will require verification by staff.
If you have received an exemption from using a roll-out cart:
- Garbage must be set out in cans no larger than 40 gallons with two lifting handles and a tightly fitting lid.
- Garbage outside of cans will NOT be accepted.
- When filled, the can must weigh no more than 60 pounds and be easily lifted by the average person.
- There is no limit to the number of cans that residents may set out for collection.
- Collection guidelines for residents with an exemption are the same as those for the carts (listed above).
Watch this Know Waste webinar to learn more about Louisville's waste collection system: