Order a Garbage or Recycling Bin

Garbage and recycling carts and bins
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If your garbage and recycling is maintained by Louisville Metro Public Works, you can purchase an additional garbage cart, an additional recycing bin, or a recycling cart online using a credit card.

Get started below:


Contact Metro311 online or call 311 or (502) 574-5000 if:

  • You have just moved into a residence or business and there are no garbage cart (s) or recycling bin (s).
  • Your garbage or recycling cart or recycling bin needs to be repaired or replaced.
  • Your garbage cart or reycling bin is missing or stolen.

You may also download the order form and mail it in. 

Please allow 2-3 weeks for delivery.

  • Position the cart so that the handle faces away from the street/alley.
  • Cart must be positioned at the edge of the curb or alley and at least three feet away from other carts, walls, buildings, poles, etc.—do not block sidewalks.
  • Do not overload the cart (maximum load 200 lbs).
  • No household garbage outside the cart.
  • Do not place hot ashes, flammable liquids, construction debris, hazardous waste, dirt or rocks in the cart.
  • Do not put yard waste in the cart.  Yard Waste Disposal Guidelines
  • Remove the cart from curb or alley when emptied.
  • Wash the cart periodically with soap and water.
  • Keep the lid closed to keep odor and litter in and animals out.

Report damaged and stolen carts to  Metro311 or 502-574-5000.

  • Citizen must provide name, address, daytime phone number, cart serial number, description of damage (if applicable), and cart size.
  • If the stolen cart is a purchased cart, the citizen will be charged for the replacement.
  •  There will be a charge of $50 plus 6% tax for an additional 95 gallon cart and $45 plus 6% tax for a 65 gallon cart.
  • An additional cart may be provided free of charge by submitting proof of income. (Federal income guidelines will be used.)
  • Citizens are strongly urged to completely use the space in the first cart before putting garbage into additional carts.
  • Cart will be delivered as soon as possible.

Exchange a 95 gallon garbage cart for a smaller 65 gallon cart through Metro311 or 502-574-5000.

Carts will be exchanged as soon as possible.

If a citizen is physically incapable of using the city's roll-out garbage cart, an exemption may be requested through  Metro311 or 502-574-5000.

  • Citizen will be mailed a form to complete.
  • Citizen will be required to provide proof of physical disability (written doctor's statement).
  • If granted an exemption for physical disability, citizen may set garbage out in a garbage can with lid.
  • Exemption requests based on setout site features will require verification by staff.

If you have received an exemption from using a roll-out cart:

  • Garbage must be set out in cans no larger than 40 gallons with two lifting handles and a tightly fitting lid.
  • Garbage outside of cans will NOT be accepted.
  • When filled, the can must weigh no more than 60 pounds and be easily lifted by the average person.
  • There is no limit to the number of cans that residents may set out for collection.
  • Collection guidelines for residents with an exemption are the same as those for the carts (listed above).