Junk and Bulk Trash Disposal

BIG NEWS! Large Item Pickup by appointment is coming to the Urban Services District. Now you will be able to quickly get rid of up to four large items, once per week, by simply making an appointment. This means more opportunities to dispose of large items, less "junk" sitting out for weeks, and improved neighborhood cleanliness!

 

 

1. CHECK to see if your items are still usable or accepted in the collection system. If your items are still usable, try donating, giving away, or selling instead!

• Nextdoor offers a FREE option when listing an item for sale. Your neighbors love free stuff!
• Habitat ReStore accepts all kinds of furniture and building materials. Check their website to learn what they accept and how to schedule a pickup.
• Check with your local Goodwill, St. Vincent de Paul, or other thrift store about donations and pickups.

If your items are not usable, make sure they are accepted for Large Item Pickup. All items must come from the household where they are set out.

2. CLICK to schedule an appointment. This system is being PHASED IN. Households will receive a letter in the mail prior to appointments being available. If you live in the original pilot area, schedule your appointment using this form.

You'll receive a PENDING email that lets you know your request was received and a pending appointment date. If you listed an unacceptable item, you will be notified by email. Two days before your appointment, you'll receive a CONFIRMATION email showing the date and approved items. (If appointments aren't available for your address yet, you'll receive an informational email.)

3. SET OUT your approved items the day before your appointment date. 

• Items should be placed in the same location as garbage collection.
• Keep items clear of other objects and do not block sidewalks or streets. 

What is a large item?

A large item is something you want to throw away, but it’s too large to fit inside your garbage cart. Examples: couch, table, mattress, toilet, etc. A large item is NOT a large pile of small items and debris. Small items, even if they are bagged or boxed, tend to get scattered, leaving litter all around. Place these items in your weekly garbage collection or donate or recycle when possible.

Can I set out bags and boxes of small items?

No, bags and boxes of small items are not accepted in Large Item Pickup because they tend to get scattered, leaving litter all around and they are not collected efficiently in this system. Place these items in your weekly garbage collection or donate or recycle when possible. 

How many large items can I set out?

You can schedule a pickup for up to four large items. 

What CANNOT be set out for Large Item Pickup?

• Yard waste: set out for weekly collection.
• Electronics (TVs, computers, microwaves, etc.): recycle at the Waste Reduction Center.
• Household hazardous waste: take to Haz Bin. 
• Construction materials and tree debris: drop off at the Waste Reduction Center (fees apply).
• Appliances containing Freon: take up to 4 items to the Waste Reduction Center for free.
• Bags or boxes of small items: Place these items in your weekly garbage collection or donate or recycle when possible. 
• Items from other properties. All items must come from the household where they are set out.

Should I break down my large items into smaller pieces?

No. If items are broken into smaller pieces that fit into a garbage cart, they will not be collected. A pile of lumber or debris will not be collected. It is best to keep a large item intact. 

When and where should I set out the large items?

After scheduling an appointment, you will receive a confirmation email with the date of your appointment. Set out your confirmed items in the same location as garbage collection after 4 p.m. the day before your appointment and by 6 a.m. the day of your appointment.

How often can I schedule a pickup?

You can schedule an appointment up to once per week.

Can I make an appointment for someone else?

Anyone can make an online appointment for any address within the service area – but an email address is required. If a resident is making an appointment for another address, they must be in communication with that resident so they can share the information listed in the confirmation email. If a resident makes an appointment for another address and is NOT in communication with that resident, then the staff’s education process will be hindered. Overall, it is best for residents to only make appointments for their own address. Report that someone set out items without an appointment through Metro311 - report under "Trash Complaints and Violations" and "Waste Violation."

How do I report that someone set out items without an appointment?

Report a large item setout violation through Metro311 under "Trash Complaints and Violations" and "Waste Violation."

If you live outside of the Urban Services District, contact your waste hauler for information about large item collection.

If you live in our Neighborhood Cleanliness Pilot Area in Smoketown/Shelby Park, use the current scheduling system until the new appointment system begins on February 6, 2023 for that area.