The purpose of the ordinance is to encourage alarm users and alarm businesses to properly use, install and maintain the operational effectiveness of alarm systems in order to improve the reliability of alarm systems and reduce or eliminate false alarms.
The ordinance governs alarm systems and requires licenses, establishes fees, provides civil penalties for violations, establishes a system of administration, sets conditions for suspension and/or revocation of licenses for alarm businesses, and alarm technicians.
- A false burglar alarm dispatch is defined as a request to the police department when the responding officer finds no evidence of a criminal or attempted criminal offense.
- A hold-up alarm dispatch is defined as a request to the police department on a silent alarm signal activation to signal a robbery in progress. When the officer arrives on scene and there is not a robbery in progress it is considered a false hold-up alarm.
Make Online Payment
We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS!
In order to make a payment online, you will need your:
- user name
These can be found in your notification letter you received advising you on your false alarm civil penalty charge.
Alarm Users & Alarm Technicians
Would you like to eliminate one (1) of your false alarms?
Please read the "Alarm School Exam - Overview" and take the Alarm School Exam. By passing the exam, the False Alarm Reduction unit will remove one (1) false burglar or hold-up alarm. If that alarm has a monetary fee, we will adjudicate the fine.
The alarm user must take and pass the exam within seven (7) days of notification of a false burglar or hold-up alarm.
The exam can only be taken once a year. Future exams can be taken one (1) year from the date of your previous exam.
- Registration (pdf file)
- Alarm Business License Application (pdf file)
- Alarm Technician - Alarm Technician Temporary License Application (pdf file)
- Licensed Alarm Companies (pdf file)
- Licensed Alarm Technicians (pdf file)
- Civil Penalties and / or Liens (pdf file)
- Appealing a Fine (pdf file)
- False Alarm Prevention Tips (pdf file)
- FAQs (pdf file)
- Bulletins on Reducing False Alarms
- Metro Government Code of Ordinance Chapter 127
For more information, please contact:
Pam Steiger, False Alarm Administrative Coordinator
701 West Ormsby Avenue, Suite 001
Louisville, KY 40203