COVID Assistance Programs

Pandemic Relief for Households and Individuals

As our community navigates the challenges posed by the COVID-19 pandemic, Neighborhood Place is a resource for those who have been economically impacted. In 2020, we provided more than $10 million in rent assistance to over 4,000 Louisville households through the CARES Eviction Prevention Program.

Appointments are required to apply for Rent Assistance and LG&E Assistance. See specific program details below.

RENT ASSISTANCE INFORMATION (No appointments currently available. Check back February 1, 2021.)

The Rent Assistance Program is funded by the U.S. Treasury. To be eligible for this program, you must reside in Jefferson County, suffer financial hardship due to the COVID-19 pandemic, be at risk for homelessness or housing instability, and have household income at or below 80% area median income. Renters receiving a subsidy are eligible for assistance with their portion.

To apply, schedule an appointment either by clicking the button above or call the automated scheduler at 502-308-3344.  Appointments are required. Your appointment time is the deadline to submit your documents to the dropbox or online. 

Rent Assistance Forms

APPLY ONLINE 

You have the option to submit your application online instead of going to the Neighborhood Place drop box. Applications sent without a scheduled appointment will not be processed.

CHECK THE STATUS OF YOUR APPLICATION

Please allow us 5 business days after your appointment date to process your application. If you are still waiting for the status of your application after a week, contact us using the button below. You may also use this form to indicate if you experience technical issues with the online application.

MORTGAGE RESOURCES

The Kentucky Homeownership Protection Center has resources for residents who are currently delinquent or in danger of becoming delinquent on their home loans. Visit protectmykyhome.org 

LG&E ASSISTANCE 

The LG&E Assistance Program is funded by the U.S. Treasury. To be eligible for this program, you must reside in Jefferson County, suffer financial hardship due to the COVID-19 pandemic, and owe a balance to LG&E that incurred since March 16, 2020. Those who received utility assistance through Neighborhood Place prior to July 16, 2021 are still eligible to apply. However, this program provides eligible households with one time assistance only. 

To apply, schedule an appointment either by clicking the button above or call the automated scheduler at 502-977-6636.  Appointments are required. Your appointment time is the deadline to submit your documents to the dropbox or online.

LG&E Assistance Forms

APPLY ONLINE 

You have the option to submit your application online instead of going to the Neighborhood Place drop box. Applications sent without a scheduled appointment will not be processed.

 CHECK THE STATUS OF YOUR APPLICATION

Please allow us 5 business days after your appointment date to process your application. If you are still waiting for the status of your application after a week, contact us using the button below. You may also use this form to indicate if you experience technical issues with the online application.

WATER ASSISTANCE

Louisville Water Company is providing direct assistance to their customers. Apply online using the self-service portal at https://louisvillewater.com/CovidFunds

LIHEAP & LIHWAP

LIHEAP, the Low Income Home Energy Assistance Program, is administered through the city's Office of Resilience and Community Services. Water and waste water assistance, LIHWAP, is now available as well. Check here for eligibility and how to apply. 

FUNERAL ASSISTANCE

FEMA is providing financial assistance for COVID-19 related funeral expenses incurred on or after January 20, 2020. Eligibility requirements and instructions on how to apply are available online FEMA COVID-19 Funeral Assistance and through FEMA's dedicated helpline at 1-844-684-6333.