Neighborhood Place

Louisville Metro tops the national list for distributing Emergency Rent Assistance

As of March 31, 2022 Neighborhood Place has provided $49,568,630 in rent assistance to 7,945 households in Jefferson County through the ERA Program. Read the July NLIHC report.

Neighborhood Place is a groundbreaking city initiative to provide families and individuals with better access to community based services by bringing multiple agencies together, with 8 locations across Louisville. Learn more about Neighborhood Place and how you can get involved as a member of your local NP Community Council!


Notice of Temporary Closing of South Central Neighborhood Place

As of December 19, 2022, South Central Neighborhood Place will temporarily close for renovations. Anticipated completion of the work and reopening is approximately March 1, 2023. Learn more.

South Central Neighborhood Place will close temporarily for renovations starting Monday, December 19, 2022. Visit or contact Metro311 for seven other Neighborhood Place locations.

Residents seeking services during the renovations can reach out to any of the seven other Neighborhood Place sites, including Bridges of Hope Neighborhood Place at 1411 Algonquin Parkway, or Neighborhood Place Greater Cane Run Area, at 3410 Lees Lane.  Both of these sites are approximately four miles away from South Central. Find a full list of Neighborhood Place sites and contact information or contact Metro311 at 311 or 502-574-5000.

To access specific programs, please see details below:

  • To schedule an appointment for RCS’ Housing Stabilization Program (rent assistance), call 502-308-3344 or visit
  • For RCS’ LIHEAP utility assistance program, call 502-991-8391 or starting January 5, 2023 for scheduling for the LIHEAP Crisis Component.
  • For SNAP Food Benefits (food stamps), Medicaid, Temporary Assistance for Needy Families (KTAP/TANF), and Child Protective Services administered by the State’s Cabinet for Health and Family Services’ (CHFS) Department of Community Based Services (DCBS), call 1-855-306-8959.
  • For Home Visitation administered by Healthy Start, call 502-574-6661.
  • For Truancy Diversion administered by Jefferson County Public Schools (JCPS), call 502-313-HELP.

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