Call 911 for emergencies

In an emergency, call 911 from any wired or wireless phone. An emergency is any situation that requires immediate assistance from the police, fire department or emergency medical personnel.

Educate kids about 911

MetroSafe educates kindergarden and school children about 9-1-1. Through play, children learn how to call 9-1-1, and what to say in case of a police, fire, or medical emergency.

Louisville Radio System

Learn about our radio system

Radio system communication is very important for the city of Louisville. It' a lifesaver for first responders.

online forms

Use services and online forms

Visit this page to submit open records requests, fill out our online forms, request our services and review our emergency plans.

Sign up for emergency alerts

Sign up for electronic emergency alerts such as evacuation notices, boil water notices, missing child reports, severe weather warnings, shelter in place notifications, chemical emergencies...


MetroSafe911 Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info
Report Something to Us!
  • Report something online now.  You can sign in with your username or password or report something anonymously
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right of our site and chat with MetroCall.