Sign up for LENSAlert - Louisville's new emergency alert system

Call 911 to report emergencies

In an emergency, call 911 immediately from any wired or wireless phone. An emergency is any situation that requires immediate assistance...

Educate kids about 911

Emergency Services educates children about 9-1-1. Through play, children learn how to call 9-1-1, and what to say in case of a police, fire, or medical emergency...

Our radio system

Radio system communication is very important for the city of Louisville. It's a lifesaver for first responders...

What we do

We coordinate during disasters; answer your emergency calls; and keep you alive during your sudden injury or illness... 

MetroSafe911 Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Report Something to Us!

(Note: Apple users, we are having some technical issues with  accessing our service request portal using the latest version of Safari.  We hope to have issue resolved very soon.)