February 2018 Flood Information

Louisville Metro Emergency Services and the Office of Resiliency and Community Services are working with disaster relief agencies to identify flood victims and organize volunteer cleanup teams. Our partnering agencies include the Salvation Army, Red Cross, Metro United Way 2-1-1, and Kentucky Emergency Management. The Salvation Army is accepting donations of cleaning supplies at its 911 South Brook Street campus.  Items most needed at this time include the following:

Bottles of Water
Bleach (82 Ounces)
Household Cleaners (Windex, 409, etc.)
Disposable Latex Gloves
Disinfectant Dish Soap
Scrub Brushes/Pads
Heavy Duty Garbage Bags
5 Gallon Buckets
Heavy Duty Work Gloves
Paper Towels
Dust Masks
Storage Totes

*Note*- For those able to donate large scale donations (Pallets), please call (502) 671-4900 to arrange pick-up and/ or delivery of those items.

** Items NOT NEEDED**- Clothing and Household Goods

As with all disasters, financial donations are the most effective because they offer tremendous flexibility in how that can be used to support the relief operation and those immediately affected by disaster. To make a financial donation by phone, please contact the Salvation Army’s Donor Relations Manager, Rennay Cooke at (502) 671-4926. By mail, please make checks payable to The Salvation Army of Louisville and note in the memo line “Disaster Relief”. Mail checks to The Salvation Army, 911 S. Brook St., Louisville, KY 40203.


Flood cleanup assistance - Contact 3-1-1

MetroCall 311 is the contact point for individuals who need assistance with cleaning up from flooding.  Our staff will share your information with our disaster relief partners.  Citizens can contact MetroCall 311 by simply dialing 311 or 574-5000, email metro.call@louisvilleky.gov, visit the website’s Online Customer Service or Live Chat, tweet @LouMetro311, or download the free Mobile 311 app from the website. Be prepared to leave your name, address, phone number, email address and what type of assistance is needed.

Flood cleanup volunteering - Call 2-1-1

Metro United Way 2-1-1 is the contact point for individuals or groups interested in volunteering to help our affected neighbors.  Your contact information will be shared with our disaster relief partners.  They will coordinate and match people needing assistance with volunteer teams.  There will also be future community cleanup dates for our affected Metro Parks.  Call 2-1-1  and sign up to help our community recover.

Flood debris

Louisville Metro Public Works has opened seven dropoff sites for flood debris and will be doing neighborhood debris pickups as well.  Information for the dropoff sites and pickup dates is found here.

Cleanup Safety

The Metropolitan Sewer District (MSD) has information on how to safely clean up after the floodwaters recede.  Click here.