No residential garbage, recycling or yard waste collection on Memorial Day

Connecting you to the city

MetroCall connects you to the city government and resolves your non-emergency issues.

Make a service request

Make a Service Request

Fill out the form, if you have any issues with animals, insects, construction, business concerns, drainage, flooding, garbage & recycling, MSD, parks & trails, property maintenance, sewer...

Download the 311 app

download 311 app

When you download our free app to your iPhone, Android, or Windows Phone, you can submit service requests immediately. Use it, if you need a city service...

MetroCall 311 Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info
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