For more than 25 years, MetroCall 311 has been the city's customer service center.
Fill out the form if you have any issues with animals, business concerns, garbage, parks, property maintenance, etc. Once a service request is entered, the appropriate agency will respond. *Please note* - Following an inspection, a service request may be transferred to a department other than the one it was originally assigned in order to ensure the request is properly handled.(Note: Apple users, we are having some technical issues with accessing our service request portal using the Safari browser. We hope to have issue resolved soon. Please try accessing using Chrome or Firefox for the Mac. Thank you.)
Once you have a service request number you can click above to track progress.
When you download our free app to your iPhone or Android you can submit service requests immediately. Use it, if you need a city service and help with non-emergency issues...
MetroCall 311 offers live chat on most pages of our website. Just look in the bottom right corner for the chat tool, it's that simple!