Metro311 Online Reporting system:
Homeless Encampment Reporting:
If you would like to report a homeless encampment on Public Property,
you can do it here.
For more than 30 years, Metro311 has been the city's customer service center.
Fill out the form if you have any issues with animals, business concerns, garbage, parks, property maintenance, etc. Once a service request is entered, the appropriate agency will respond. *Please note* - Following an inspection, a service request may be transferred to a department other than the one it was originally assigned in order to ensure the request is properly handled.
When you download our free app to your iPhone or Android you can submit service requests immediately. Use it, if you need a city service and help with non-emergency issues. Just search for "Louisville Metro 311" in your app store.