Most Requested 311 Concerns


Top 10


Top Metro311 Concerns 

Metro Agencies

For information regarding Metro Agencies, visit, and check out the "Departments" tab on the main page. 

Container Requests

Request containers from Solid Waste Management here:

High Weeds and Grass

If you see high weeds and/or grass you can report it here:

Exterior Property Areas: Ordinance 156.052, Section D:  All premises shall be maintained free from weeds or plant growth in excess of 10".

Streets and Sidewalks

You can learn more about Street and Road Operations with Public Works:

Social Services

There is assistance throughout our community, start with Resilience and Community Services here:

Missed Services

If you live in the Urban Services District and your Trash, Recycle, or Yard Waste has been missed let us know.



Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Call MetroCall at 311 or (502) 574-5000

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