Most Requested 311 Concerns

Metro311 June Statistics
Metro Agencies

For information regarding Metro Agencies, visit our main departments webpage.

Large Item Appointment

Schedule your Large Item Appointment Pick-Up 

Missed Services

If you live in the Urban Services District and your Trash, Recycle, or Yard Waste has been missed let us know

Exterior Issue

You can learn more about property maintenance and what denotes a violation.

Container Requests

Request containers from Solid Waste Management



Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!

Call Metro311 at 311 or (502) 574-5000

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