Data Governance

Led by the city’s Data Officer, the cross-departmental Data Governance team that works with data and represent every city agency. The Data Governance team has built a data-driven culture across the city, breaking down silos and fostering collaboration. The team receives trainings, creates policy, shares data, and manages open data.

Members do data analysis for their departments and across Metro including budget and finance, crime and public safety, economic development, public works, GIS, health and wellness, the mayor’s office, and air pollution control.


Mission 

Members spend their time on the following activities:

  • Data analysis trainings by our Data Officer, Senior Data Analyst, LOJIC, Microsoft, and paid trainers.
  • Provide access to new data tools for analysis, dashboards, warehousing, and mapping.
  • Participate in working groups on data standards and policies.
  • Discussing how to share data internally and externally.
  • Supporting the vision of a data warehouse and central visualization/dashboard platform.
  • Working with Metro Technology Services (MTS) to ensure we have the tools and access needed.
  • Pooling our talents and resources to eliminate duplicate costs and efforts.
  • Managing department’s open data and metadata.
  • Updating a city-wide data inventory for internal and public use.
  • Automating our delivery of data and services to residents.

Data Training

We provide curriculum, training, and presentations for members on topics around the data lifecycle, including quality, collection, storage, metadata, visualization, business intelligence, ethics, and standards. We also have started a Data Academy on beginner and advanced usage of tools like Power BI, Excel, GIS, and other data visualization tools.

Louisville Ky Image

Open Data

Open data, public transparency, and data-driven efforts in Louisville remain a strong and continuing priority Metro Technology Services. The Data Governance team works to release new data the public values, improve existing data sets, provide accurate metadata, and increase the frequency of data updates.

Reach out to the Louisville Metro Open Data Team to ask questions or learn more.

Louisville Metro Open Data Portal

In partnership with LOJIC we publish over 400 datasets including budget items, crime reports, restaurant health ratings, employee salaries, building permits, car collisions, fire runs, and 311 service calls. This information is used by companies like Waze, Yelp, the American Printing House for the Blind, Google Maps, Crime Reports, and Apple to improve your experiences within their apps and services that you use daily. It’s also is used by journalists, researchers, non-profits, and residents to help you understand what is happening across all levels of your city and neighborhood.

Many more details are in our Open Data Annual Reports on our Open Data Site


Working Groups

The Data Governance Council has formal working groups around topics like data policy, data standards (sex/gender, street addresses, race/nationality, date/time), a city-wide data inventory, data visualization, data warehousing, and automation.


What Works Cities

As of 2024, Louisville Metro Government will not be participating in What Works Cities certification.

History of Louisville Metro and What Works Cities.

In 2020 Louisville achieved Bloomberg What Works Cities certified Platinum status. Only 1 other city, Los Angeles, achieved this accomplishment.

In 2019 Louisville achieved Bloomberg What Works Cities certified Gold status. 1,400 cities are eligible, with nearly 90 submitting assessments, and only 3 achieving Gold and 4 Silver this year. Read about the assessment guidelines on the WWC site.

The Data Governance team has been essential in our city’s overall What Works Cities certification starting in 2017 with one of 8 cities out of 230 to get Silver Certification (plus LA which got Gold).

In 2017 we achieved 100% in the Open Data category, our single 100% across the six measures. We only reached 40% in the Data Governance category, but the team worked hard in 2018 and 2019 to achieve 100% in both the Open Data and Data Governance categories, plus 100% in the new Public Stakeholder Engagement category. Certification allows employees to receive training from GovEx for free, and over 35 employees have signed up for thousands of dollars of courses in the first quarter of 2019 alone.


2019 Gold Certification: 

Louisville Ky Image


2018 Progress Tracking Board:

Louisville Ky Image


2017 Silver Certification: 

Louisville Ky Image

So what does this mean for residents? WWC has seen that well-managed cities are better solving the problems facing their communities and addressing residents’ needs. They are stretching every dollar by using data to set priorities, budget effectively, and ensure investments are producing results.

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!



Call Metro311 at 311 or (502) 574-5000

No service has been selected.

No form has been selected.