Awards

2023

• 3rd place nationally in the Digital Cities Survey from the Center for Digital Government

2022

• 1st place nationally in the Government Experience Awards from the Center for Digital Government
• 7th place nationally in the Digital Cities Survey from the Center for Digital Government
• Accela Trend Setter Award for Digital Transformation
  • Recognizing an agency that has revolutionized complex processes through automation within a digital environment to improve efficiencies and allow for a proactive approach in the way it serves residents.

2021

• 2nd place nationally in the Government Experience Awards from the Center for Digital Government
• 8th place nationally in the Digital Cities Survey from the Center for Digital Government

2020

• 2020 What Works City Platinum Certification

2019

• 2019 What Works City Gold Certification for external audit of our data practices. (Civic Innovation)

• 2019 Stae Civic Sandbox (Civic Innovation)

2018

• First place in the Government Experience Awards from the Center for Digital Government for Louisvilleky.gov
• Third place in the Digital Cities Survey from the Center for Digital Government
• Recipient of the Smart Cities Council’s 2018 Readiness Challenge Grant
• Winner of the Best of Kentucky Awards at the Kentucky Digital Summit

2017

• Granicus Digital Strategy Award Winner - Creative Use of Digital Citizen Engagement
  • The no. 1 question the 311 Department at the City of Louisville, Kentucky receives from Louisville residents is: “When is my junk set out date?” With hard copy mail notifications to citizens not being enough to properly inform citizens, the City set out to find a better way. Integrating with the GovDelivery Communications Cloud digital messages to citizens, the City implemented an API (Application Process Interface) that allows the City to automatically generate text and email messages to citizens with junk pick up dates and times. So far, 27,000 opt-in subscribers have signed up so far (Louisville has 180,000 total GovDelivery subscribers), and they’ve managed to reduce calls to their 311 service by more than half.
     
• 2nd place in the Overall City Government Experience Awards from the Center for Digital Government

• April 2017
  • Kentucky Digital Summit "Best of Kentucky" Awards
  • Winner: SmartCities project and KyWired project

2016

• Top 5 in the Center for Digital Government's Best of the Web Survey Awards for Louisvilleky.gov
   
• Kentucky Digital Summit "Best of Kentucky" Awards
  • Winner: Best I.T. Collaboration Among Organizations / DoIT and Louisville Metro Police (LMPD) for Deployment of Body Cameras to all LMPD officers. Visit site

2015

• Louisville Metro Government won $50,000 in credits from Amazon Web Services for work to improve transparency and government performance. Learn more. 

•  Louisville Metro Government placed 2nd nationally in the Center for Digital Government's Digital Cities Survey. Get the full story.

• In September, the city’s website, www.louisvilleky.gov, received national attention with a 2nd place finish in the 2015 Best of the Web Awards conducted by the Center for Digital Government (CDG). Get the full story.

• Metro TV received several awards in September from the National Association of Telecommunications Officers and Advisors. Learn more.

• In April, Louisvilleky.gov received a 2015 Communicator Award of Distinction from the Academy of Interactive & Visual Arts for the city's website.  Learn more about the award.

• Best of the Web / Government Experience Awards / Digital Cities Survey
  • Metro Technology Services has taken part in the Center for Digital Government's Government Experience Awards (Fomerly Best of the Web) and the Digital Cities Survey for many years.  Learn more at the Center for Digital Government's Website. 

2017 - 2nd Place 2016 - 9th Place 2015 - 2nd Place 2014 - 3rd Place 2013 - 2nd Place 2012 - 1st Place 2010 - 2nd Place 2009 - 3rd Place

2018 - 1st Place - Gov. Experience Awards 2017 - 2nd Place - Gov. Experience Awards 2016 - 5th Place - Best of the Web 2015  2nd Place - Best of the Web 2014 - Did not apply 2013 - Ineligible to apply/Survey judge 2012 - 1st Place - Best of the Web 2011 - 2nd Place - Best of the Web 2010 - 2nd Place - Best of the Web 2009 - 3rd Place - Best of the Web 2008 - 3rd Place - Best of the Web 2007 - 4th Place - Best of the Web 2006 - 3rd Place - Best of the Web