Our Service Areas:
- Client Services
Provides support for asset management, service desk, Police MDTs, and executive support.
- Business Systems
Enterprise systems that are used across Metro Government agencies, such as the city's award-winning website, Workday, UKG, Accela, SharePoint, and Oracle Financial System.
- Acquisitions and Contracts
Works with IT contracts, purchasing, partners and vendors to manage Louisville Metro's overall IT acquisition and contract landscape.
The Data Officer runs the city’s open data website, data governance team, data analytics projects, data warehousing, external partnerships, and automation across the city.
- IT Operations
We support services across Louisville Metro Government that include Voice over IP phone systems; wired telecommunication systems; all network devices such as wireless access points; routers, and switches; maintaining servers; installation, operation, and maintenance of data centers including all non-cloud based onsite storage; and all network infrastructure connecting all Louisville Metro Government agencies’ computing systems to each other and the internet.
Responsible for the Louisville Metro Government information security program. Committed to protecting the information of citizens, city employees and affiliates.
MetroTV is our award-winning video department live online, on cable TV, AT&T U-verse and YouTube. Our services include recording Metro Council meetings and offering them online live and archived, offering live press conference video streaming on the city's website and producing videos for all departments of metro government. Visit our website to learn more and see our program schedule.