Constituent Services

This page contains information about some of the most common issues raised by constituents. Can't find what you're looking for? Contact us via this form, we'll be happy to provide you with information or direct you to the correct agency.

 

Frequently Asked Questions

What should I do if Metro Public Works has missed a garbage, recycling, or yard waste collection? 

Report the incident to Metro 311 here. If you don't receive a timely response, please contact the D8 Legislative assistant here. Include your address and the date of the missed service so that we can assist.

How can I stay up-to-date on trash/recycling pickup schedules and delays?

We are so thankful for our Public Works team and the great work they do! The best way to stay up-to-date is to download the Recycle Coach app or review the Public Works website.  

When will my road be paved? 

To find our if your road is on the three year paving schedule, visit this link. Search for your address and add the "Metro Street Paving by FY" layer in the menu. Paving decisions are based on an index that takes into account metrics about the quality of the road. 

What should I do if I have a sidewalk in need of repair? 

If you have a sidewalk in need of repair, please report it to Metro 311 here.

What should I do if I have an alley in need of repair?

Public works has developed a three year paving plan for alleys in which alleys in the worst condition will be repaired first. You can view the status of your alley on this map by adding the "alley" layer in the menu. You can view the three year alley paving plan here.

What is the process for getting a Speed Hump? 

Visit our Speed Hump information page via this link for details. 

 

District 8 Data

District 8 Stats from Census - as of 2021

Neighborhood Data Profiles

LOJIC maps

District 8 Housing Report

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste collection days. Schedule a Large Item Pickup appointment and sign up for street sweeping alerts!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!



Call Metro311 at 311 or (502) 574-5000

No service has been selected.

No form has been selected.