Submit an Open Records Request
Please note: You may expect a response to your request in five (5) business days.
To Save You Time
The information you are requesting may already be online on this site. The city's website is designed to provide easy access to a variety of records right at your fingertips. For instance:
- Check our Open Data Portal. Many of our requests are for data that exists on the portal.
- Our Metro311 site and our department contact pages are available if you simply wish to ask a question. The most popular question we receive is, "When is my next junk pick up date."
- Look for an Internal Audit report.
- Visit our transparency page for questions about how government spends your money, to see our most current contracts, revenue sources, budget documents from 2003 to current year, our Louisville Checkbook, with specific listing of all government expenditures by vendor or agency, government audits, salaries and more.
- Voting location, elected officials, neighborhood boundaries & other maps.
If you’re looking for information (vs. actual documents or records), please contact the appropriate agency through their contact page.
Frequently Asked Questions
►How much information should I include in my Open Records Request?
An open records request submitted under the Kentucky Open Records Act should contain as much specific information as possible to allow us to identify the correct document or record in a timely manner. Our 311 MetroCall site and our department contact pages are also available if you simply wish to ask a question such as when your next junk pick up day is scheduled, how to rent a park shelter, or how to start a neighborhood block watch.
►What information am I required to provide when submitting a request?
You are only required to provide your name, mailing address, a description of the records sought, and one of the following: e-mail address, phone number, or other preferred contact method. Completing every field, however, is recommended. Please be sure that your e-mail address is entered correctly if that is your preferred contact method.
►What are my rights?
For more information about your right to review public records, please visit the website of the Commonwealth of Kentucky’s Attorney General. Here you will find Attorney General decisions regarding open records / open meetings laws, as well as instructions on how to appeal decisions and request copies of existing decisions. To better understand your rights as they pertain to public records, please review the Outline of Kentucky Open Records and Open Meetings Law.
►Is there a cost associated with receiving records?
There is sometimes a charge associated with procuring records. This depends on several factors, including but not limited to the medium provided and the entity requesting. Please consult this page for more payment specifics. If your open records request requires a payment to Louisville Metro Government, that payment is required PRIOR to the release of records. Payment must be made for the exact amount, submitted in cash or check, and submitted to the agency holding the records. To find agency addresses, check our contact page to visit agency websites. Payment should be made to: Louisville Metro Government.
►How long will it take to receive a response to my request?
Louisville Metro Government is obligated to respond within three Louisville Metro Government business days from date of receipt (excluding holidays). For example, if you submit a request on a Friday before 5 p.m., Louisville Metro Government will respond by Wednesday at 5 p.m. the following week (unless there is an official Louisville Metro Government holiday within that three-day period). If records are not immediately available, or are held by multiple agencies, we will provide a time frame for when you may expect to examine or receive copies of these records.
Exception for Louisville Metro Corrections: For purposes of calculating the response time, the Kentucky Department of Corrections, KRS 197.025(7), as amended by the 1998 General Assembly, extended the standard three day deadline for response to five days. That statute provides and has been found applicable by the Kentucky Attorney General to the Louisville Metro Department of Corrections: KRS 61.880(1) to the contrary notwithstanding, upon receipt of a request for any record, the department shall determine within five (5) days after receipt of the request, excepting Saturdays, Sundays, and legal holidays, whether the record shall be released. Thus, the Louisville Metro Department of Corrections will provide a response regarding availability of responsive records within five (5) Metro working days.
►How long are records retained?
Louisville Metro records are held in accordance with the Kentucky Department of Library and Archives Records Retention and Destruction Schedule if you wish to check in advance to see if the records you seek are still likely to be available. You may also contact our Louisville Metro Government Division of Archives if you wish to conduct research at that facility.
Robin Berry - Director of Records Compliance, OMB
611 West Jefferson
Louisville, KY 40202