Risk Management

Risk Management is a continuous process aimed at minimizing the adverse financial consequences caused by accidental losses (claims). It is both a managerial process, which requires planning, organizing, leading, and controlling the resources and activities and a decision-making process. This process involves a systematic, continuous approach to identifying risks and exposures to loss; evaluating the significance of these risk exposures to the Metro; selecting the appropriate risk management technique (or combination of techniques) to most effectively manage the exposure; implementing the most cost effective technique for reducing  or  eliminating the exposure; and monitoring the results to assure that the total cost of risk is reduced.

Metro’s Risk Management policy is to identify Metro’s property and liability risk exposures, to design and monitor through the use of sound risk management principles, in order to minimize certain accidental losses and to determine the most cost-effective methods for financing those losses.

Download our Claim Form.

Submit a claim online (must click on Finish button or form will not submit).


Contact Information:

Metro Risk Management Division
611 West Jefferson Street
Louisville, KY  40202
Phone: (502) 574-3404
Fax: (502) 574-3932
Email: [email protected]


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