Contacting Us during COVID-19

The Office of Management and Budget has suspending in person services until further notice
Limited staff will remain on the premises to accept payments and respond to inquiries via telephone.

During this time, payments may be made as follows:

Accounts Receivable (code violation notices, liens, etc.)
Checks or Credit Card Mail to:
611 West Jefferson St.
Louisville, KY  40202 


Credit Card (or general inquiries) by Phone to:
502-574-3430

 

EMS Billing (ambulance billing invoices)
Checks or Credit Card Mail to:
PO Box 34338
Louisville, KY  40232-4338 


Credit Card (or general inquiries) by Phone to:
502-574-4404

 

Health Billing (health department visit billing)
Checks or Credit Card Mail to:
PO Box 34277
Louisville, KY  40232-4277 


Credit Card (or general inquiries) by Phone to:
502-574-6626

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Use the Metro311 Online Portal,
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Call Metro311 at 311 or (502) 574-5000

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