Accessibility

Accessibility Statement

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The majority of pages on this website are accessible to individuals with disabilities in accordance with WCAG 2.1 & ADA compliance thanks to the Userway widget found in the bottom right corner of every page on our site. If you have accessibility problems, please let us know.

Information for Users with Visual Disabilities

Images on our website are accompanied by alternative text describing graphics if your browser supports the alt-text function. Documents on our website are presented in many formats. These formats are generally accessible to users using screen reading software.

Some files are posted as Adobe Acrobat PDF (Portable Document Format) files. Users with visual disabilities click here for free access to software from Adobe which will make reading PDF files easier.

If you have any difficulty viewing any page with adaptive technology, click here to let us know.

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!



Call Metro311 at 311 or (502) 574-5000

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