Contact Us

Thank you for visiting the Louisville Metro Office of Internal Audit Website. We welcome any suggestions regarding future audits, and feedback on our website or Audit Reports. You may also contact the Office of Internal Audit to ask a question, or report an incident using the following methods: 

In Person: 609 West Jefferson Street                   
                   Louisville, KY  40202-2768                  
                   Office Hours: Monday - Friday                  
                   8:00 a.m. - 5:00 p.m. 

By Mail:   Attn: Office of Internal Audit                   
                  609 West Jefferson Street             
                  Louisville, KY  40202-2768 

By Email: Click here

By Fax:     (502) 574-3599 

By Phone: (502) 574-3291 


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Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

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  • Call MetroCall at 311 or (502) 574-5000
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