Louisville Metro Business Portal

The new Louisville Metro Business Portal is now live!

If you have questions or support issues, please reach us at:

  • Construction Review: (502) 574-3321
  • Codes & Regulations: (502) 574-2508 (Rental Registry accounts)
  • Public Works (Right of Way): (502) 574-3121
  • Planning & Design: (502) 574-6230
  • Special Events intake: 572-3467

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

  • Report Online now.
  • Louisville Metro 311 App icon
    Download our 311 mobile app by searching for "Louisville Metro 311" in your app store.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.