|Department of Information Technology Services
410 S. 5th Street
Louisville, KY 40202
Chris Seidt is a veteran city government leader and trusted advisor having worked for the pre-merger City of Louisville and the combined Louisville-Jefferson County Metro government for a combined 15 years. Most recently, Chris has led initiatives to drive city innovation through use of technology by leading efforts to deploy unmanned aerial systems to respond to gunshot detection system activations. Chris also worked to have Louisville named as a finalist for the Smart Cities Council Readiness Challenge and the 2018 Bloomberg Mayor’s Challenge.
Chris has served under three different Mayors in his time with the city, and has served in three different departments, including the Louisville Metro Police, MetroSafe/EMA, and Information Technology. Chris has represented Louisville Metro on several Smart City working groups, including the Harvard Smart Cities Accelerator, the Edison Electric Institute/Smart Cities Council collaboration, and the IEEE Smart Cities Standards Working Group. Chris previously was recognized by Mayor Greg Fischer in 2015 as a Daily Workforce Warrior for his efforts in leading a cross functional team to deploy a new public safety camera network in Louisville.
Chris started his full-time government career with the City of Louisville in 2002 working for the Louisville Division of Police as a Communications Specialist. After merger, Chris was transferred into the newly created MetroSafe combined emergency communications agency where he helped the separate city and county dispatch teams in implementing their new combined computer aided dispatch (CAD) system. Chris’ work on the CAD team led him to change career paths towards Information Technology in 2007 when he transitioned to a role in the private sector working for Peak 10 Data Center Solutions, before coming back to Metro as a Network Engineer in 2008. Chris has worked through the ranks in IT as an engineer, supervisor, and manager before being named as Director of Information Technology in January 2018.
Ken Hillebrand - Deputy Director
Ken Hillebrand has worked in local government since 1984. He worked at the Louisville Board of Aldermen from 1984 to 1993 and then began working with the City of Louisville Office of Information Services in 1993. Ken has worked various jobs in technology, all focusing on providing excellent customer service. Ken participated in initiatives in the early to mid-90’s to deploy computers to City employees as government began the migration from mainframe to server based computing and was a member of the team that worked on the initial fiber runs for City Government with the University of Louisville and Jefferson County Public Schools. In the late 90’s Ken helped establish a technology help desk for these new computer users and in the early 2000’s worked to establish contracts to get the best value for computer hardware and software purchases.
Ken studied political science at the University of Louisville, completing his undergraduate degree in 1986 and his graduate degree in 1999.
- Executive Support, Asset Management, Service Desk, GIS, MDT Central
Nick Kouloungis - Manager
Provides executive-level IT support, manages asset management services and GIS services for Louisville Metro.
- Business Systems
Sharon Meador - Manager
Enterprise systems that are used across Metro Government agencies, such as the city's award-winning website, PeopleSoft, Hansen, SharePoint, and Oracle Financial System.
- Acquisitions and Contracts
Works with IT contracts, purchasing, partners and vendors to manage Louisville Metro's overall IT acquisition and contract landscape.
- IT Operations
Chris Warren - Manager
We support services across Louisville Metro Government that include Voice over IP phone systems; wired telecommunication systems; all network devices such as wireless access points; routers, and switches; maintaining servers; installation, operation, and maintenance of data centers including all non-cloud based onsite storage; and all network infrastructure connecting all Louisville Metro Government agencies’ computing systems to each other and the internet.
- Project Management/Business Relationship Management
Joan Pohl - Manager
The Program Management Office includes our IT Project Managers and Business Relationship Managers who work directly with our departmental clients to offer and implement technology solutions.
James Meece- Chief Information Security Officere
Responsible for the Louisville Metro Government information security program. Committed to protecting the information of citizens, city employees and affiliates.
Deborah Harbsmeier- Supervisor
MetroTV is our award-winning video department on cable TV, AT&T U-verse. Our services include recording Metro Council meetings and offering them online live and archived, offering live press conference video streaming on the city's website and producing videos for all departments of metro government. Visit our website to learn more and see our program schedule.
- 5th Place nationally - Digital Cities Survey from the Center for Digital Government
- 2nd place nationally in the Government Experience Awards from the Center for Digital Government
- Winner of the Best of Kentucky Awards at the Kentucky Digital Summit
- Winner of Best I.T. Collaboration at the 2016 Kentucky Digital Summit's Best of Kentucky Awards for collaborative work between DoIT and Louisville Metro Police on the body cameras project.
- Top 5 in the Center for Digital Government's Best of the Web Survey Awards for Louisvilleky.gov
- Cybersecurity Leadership and Innovation Award from the Center for Digital Government
- Winner of Amazon Web Services City on a Cloud Innovation Challenge
- 2nd Place in the Digital Cities Survey
- 2nd Place in the Best of the Web
- 156 Open Data Sets released
- LMPD Body Camera deployment begins
- Louisville Named Possible Google Fiber Expansion City
- Free Wifi Project for West Louisville
- City unveiled all new website
- 2nd in the Digital Cities Survey
- Installation of cameras throughout Waterfront Park
- Build out of the Real Time Crime Center for LMPD, including a new video wall
- 2nd in the Digital Cities Survey
- Live streaming of all news conferences to desktop and smartphones
- New crime mapping site unveiled
- Open Data Portal launched
- LouieStat website unveiled
- 1st Place in Best of the Web
- 1st Place in Digital Cities Survey
- Louisville Metro Gov places 8th nationally in study on communicating using social media (From University of Illinois Chicago study)
- 2nd Place in Best of the Web
- 311 Mobile App Launches
- Beth Niblock named one of Government Technology Magazine’s Top Doers and Dreamers for 2011
- Voice Over IP Project begins in Metro Government
To be the best city government technology agency, driving breakthroughs in innovation, growth and citizen engagement while enriching the quality of life of all residents
Enabling City agencies, partners and citizens to meet their objectives and reach their full potential by delivering reliable, timely, cost-effective technology capabilities and quality information