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Department of Information Technology Services
410 S. 5th Street
Louisville, KY 40202
(502) 574-4444
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Chris Seidt - Director of the Department of Information Technology
Chris Seidt - Director

Contact Chris

Chris Seidt is a veteran city government leader and trusted advisor having worked for the pre-merger City of Louisville and the combined Louisville-Jefferson County Metro government for a combined 15 years. Most recently, Chris has led initiatives to drive city innovation through use of technology by leading efforts to deploy unmanned aerial systems to respond to gunshot detection system activations. Chris also worked to have Louisville named as a finalist for the Smart Cities Council Readiness Challenge and the 2018 Bloomberg Mayor’s Challenge.

Chris has served under three different Mayors in his time with the city, and has served in three different departments, including the Louisville Metro Police, MetroSafe/EMA, and Information Technology. Chris has represented Louisville Metro on several Smart City working groups, including the Harvard Smart Cities Accelerator, the Edison Electric Institute/Smart Cities Council collaboration, and the IEEE Smart Cities Standards Working Group. Chris previously was recognized by Mayor Greg Fischer in 2015 as a Daily Workforce Warrior for his efforts in leading a cross functional team to deploy a new public safety camera network in Louisville.

Chris started his full-time government career with the City of Louisville in 2002 working for the Louisville Division of Police as a Communications Specialist. After merger, Chris was transferred into the newly created MetroSafe combined emergency communications agency where he helped the separate city and county dispatch teams in implementing their new combined computer aided dispatch (CAD) system. Chris’ work on the CAD team led him to change career paths towards Information Technology in 2007 when he transitioned to a role in the private sector working for Peak 10 Data Center Solutions, before coming back to Metro as a Network Engineer in 2008. Chris has worked through the ranks in IT as an engineer, supervisor, and manager before being named as Director of Information Technology in January 2018.

Ken Hillebrand - Deputy Director for the Department of Information Technology
Ken Hillebrand - Deputy Director

Contact Ken

Ken Hillebrand has worked in local government since 1984.  He worked at the Louisville Board of Aldermen from 1984 to 1993 and then began working with the City of Louisville Office of Information Services in 1993.  Ken has worked various jobs in technology, all focusing on providing excellent customer service.   Ken participated in initiatives in the early to mid-90’s to deploy computers to City employees as government began the migration from mainframe to server based computing and was a member of the team that worked on the initial fiber runs for City Government with the University of Louisville and Jefferson County Public Schools.  In the late 90’s Ken helped establish a technology help desk for these new computer users and in the early 2000’s worked to establish contracts to get the best value for computer hardware and software purchases.  

Ken studied political science at the University of Louisville, completing his undergraduate degree in 1986 and his graduate degree in 1999. 


  • Client Services 
    Joan Sheffer - Manager
    Provides support for asset management, service desk, Police MDTs, and executive support.
  • Business Systems
    Sharon Meador - Manager
    Enterprise systems that are used across Metro Government agencies, such as the city's award-winning website, PeopleSoft, Hansen, SharePoint, and Oracle Financial System.
  • Acquisitions and Contracts
    Sandy Sundberg
    Works with IT contracts, purchasing, partners and vendors to manage Louisville Metro's overall IT acquisition and contract landscape.
  • IT Operations
    Leslie Harral - Manager
    We support services across Louisville Metro Government that include Voice over IP phone systems; wired telecommunication systems; all network devices such as wireless access points; routers, and switches; maintaining servers; installation, operation, and maintenance of data centers including all non-cloud based onsite storage; and all network infrastructure connecting all Louisville Metro Government agencies’ computing systems to each other and the internet.
  • Project Management/Business Relationship Management
    The Program Management Office includes our IT Project Managers and Business Relationship Managers who work directly with our departmental clients to offer and implement technology solutions.​
  • Security
    James Meece- Chief Information Security Officer
    Responsible for the Louisville Metro Government information security program. Committed to protecting the information of citizens, city employees and affiliates.
  • MetroTV
    MetroTV is our award-winning video department live online, on cable TV, AT&T U-verse and YouTube. Our services include recording Metro Council meetings and offering them online live and archived, offering live press conference video streaming on the city's website and producing videos for all departments of metro government. Visit our website to learn more and see our program schedule. 



To be the best city government technology agency, driving breakthroughs in innovation, growth and citizen engagement while enriching the quality of life of all residents

Enabling City agencies, partners and citizens to meet their objectives and reach their full potential by delivering reliable, timely, cost-effective technology capabilities and quality information


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Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

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