|Department of Information Technology Services
410 S. 5th Street
Louisville, KY 40202
Bio coming soon.
- IT Operations
Matthew Parish - Manager
We support services across Louisville Metro Government that include Voice over IP phone systems; wired telecommunication systems; all network devices such as wireless access points; routers, and switches; maintaining servers; installation, operation, and maintenance of data centers including all non-cloud based onsite storage; and all network infrastructure connecting all Louisville Metro Government agencies’ computing systems to each other and the internet.
- Civic Technology
Chris Seidt - Manager
Our work includes support for the Smart Cities strategy, broadband initiatives, fiber network, digital inclusion and FirstNet.
- Acquisitions and Contracts
Sandy Sundberg - Manager
Works with IT contracts, purchasing, partners and vendors to manage Louisville Metro's overall IT acquisition and contract landscape.
- Business Systems
Sharon Meador - Manager
Enterprise systems that are used across Metro Government agencies, such as the city's award-winning website, PeopleSoft, Hansen, SharePoint, and Oracle Financial System.
- Business Relationship Management
Ken Hillebrand - Manager
Includes our helpdesk which takes over 30,000 calls and online requests per year and the IT Program Management Office. The Program Management Office includes our IT Project Managers and Business Relationship Managers who work directly with our departmental clients to offer and implement technology solutions.
- Client Services
Nick Kouloungis - Manager
Provides executive-level IT support, manages asset management services and GIS services for Louisville Metro.
James Meece- Chief Information Security Officere
Responsible for the Louisville Metro Government information security program. Committed to protecting the information of citizens, city employees and affiliates.
- Metro Archives
Missy O'Brien - Manager
The Louisville Metro Archives storage facility has the shelf capacity to store approximately 36,000 cubic feet of boxed paper records. Approximately 32,000 cubic feet are currently in storage along with over 5,000 bound volumes of original records (including wills, deeds, marriages bonds/licenses, etc), over 5,000 maps, blueprints and drawings and over 4,000 rolls of microfilm. These items date from 1789 to the present. The public is invited to visit. Click here to learn more.
Deborah Harbsmeier- Supervisor
MetroTV is our award-winning video department on cable TV, AT&T U-verse. Our services include recording Metro Council meetings and offering them online live and archived, offering live press conference video streaming on the city's website and producing videos for all departments of metro government. Visit our website to learn more and see our program schedule.
- Revenue Commission
Amit Sarkar - Manager
Responsible for supporting the technology needs of the Revenue Commission, including all online tax payment services.
- 5th Place nationally - Digital Cities Survey from the Center for Digital Government
- 2nd place nationally in the Government Experience Awards from the Center for Digital Government
- Winner of the Best of Kentucky Awards at the Kentucky Digital Summit
- Winner of Best I.T. Collaboration at the 2016 Kentucky Digital Summit's Best of Kentucky Awards for collaborative work between DoIT and Louisville Metro Police on the body cameras project.
- Top 5 in the Center for Digital Government's Best of the Web Survey Awards for Louisvilleky.gov
- Cybersecurity Leadership and Innovation Award from the Center for Digital Government
- Winner of Amazon Web Services City on a Cloud Innovation Challenge
- 2nd Place in the Digital Cities Survey
- 2nd Place in the Best of the Web
- 156 Open Data Sets released
- LMPD Body Camera deployment begins
- Louisville Named Possible Google Fiber Expansion City
- Free Wifi Project for West Louisville
- City unveiled all new website
- 2nd in the Digital Cities Survey
- Installation of cameras throughout Waterfront Park
- Build out of the Real Time Crime Center for LMPD, including a new video wall
- 2nd in the Digital Cities Survey
- Live streaming of all news conferences to desktop and smartphones
- New crime mapping site unveiled
- Open Data Portal launched
- LouieStat website unveiled
- 1st Place in Best of the Web
- 1st Place in Digital Cities Survey
- Louisville Metro Gov places 8th nationally in study on communicating using social media (From University of Illinois Chicago study)
- 2nd Place in Best of the Web
- 311 Mobile App Launches
- Beth Niblock named one of Government Technology Magazine’s Top Doers and Dreamers for 2011
- Voice Over IP Project begins in Metro Government
To be the best city government technology agency, driving breakthroughs in innovation, growth and citizen engagement while enriching the quality of life of all residents
Enabling City agencies, partners and citizens to meet their objectives and reach their full potential by delivering reliable, timely, cost-effective technology capabilities and quality information