About Us

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Leadership
Management
Accomplishments

Mission/Vision Statement
DoIT Strategic Plan 
Annual Report
Our Budget
Jobs & Internships
Awards

Department of Information Technology Services
410 S. 5th Street
Louisville, KY 40202
(502) 574-4444
Contact Us
https://twitter.com/@LouGovIT

 

Leadership

Director - Chris Seidt

Contact Chris
Bio coming soon.


 

Management

 

  • IT Operations
    Matthew Parish - Manager
    We support services across Louisville Metro Government that include Voice over IP phone systems; wired telecommunication systems; all network devices such as wireless access points; routers, and switches; maintaining servers; installation, operation, and maintenance of data centers including all non-cloud based onsite storage; and all network infrastructure connecting all Louisville Metro Government agencies’ computing systems to each other and the internet.
  • Civic Technology
    Chris Seidt - Manager
    Our work includes support for the Smart Cities strategy, broadband initiatives, fiber network, digital inclusion and FirstNet.
  • Acquisitions and Contracts
    Sandy Sundberg - Manager
    Works with IT contracts, purchasing, partners and vendors to manage Louisville Metro's overall IT acquisition and contract landscape.
  • Business Systems
    Sharon Meador - Manager
    Enterprise systems that are used across Metro Government agencies, such as the city's award-winning website, PeopleSoft, Hansen, SharePoint, and Oracle Financial System.
  • Business Relationship Management
    Ken Hillebrand - Manager
    Includes our helpdesk which takes over 30,000 calls and online requests per year and the IT Program Management Office.  The Program Management Office includes our IT Project Managers and Business Relationship Managers who work directly with our departmental clients to offer and implement technology solutions.​
  • Client Services
    Nick Kouloungis - Manager
    Provides executive-level IT support, manages asset management services and GIS services for Louisville Metro.
  • Security
    James Meece- Chief Information Security Officere
    Responsible for the Louisville Metro Government information security program. Committed to protecting the information of citizens, city employees and affiliates.
  • Metro Archives
    Missy O'Brien - Manager
    The Louisville Metro Archives storage facility has the shelf capacity to store approximately 36,000 cubic feet of boxed paper records. Approximately 32,000 cubic feet are currently in storage along with over 5,000 bound volumes of original records (including wills, deeds, marriages bonds/licenses, etc), over 5,000 maps, blueprints and drawings and over 4,000 rolls of microfilm. These items date from 1789 to the present. The public is invited to visit.  Click here to learn more.
  • MetroTV
    Deborah Harbsmeier- Supervisor
    MetroTV is our award-winning video department on cable TV, AT&T U-verse. Our services include recording Metro Council meetings and offering them online live and archived, offering live press conference video streaming on the city's website and producing videos for all departments of metro government. Visit our website to learn more and see our program schedule. 
  • Revenue Commission
    Amit Sarkar - Manager
    Responsible for supporting the technology needs of the Revenue Commission, including all online tax payment services.

 

Accomplishments


2017

2016

2015

  • Winner of Amazon Web Services City on a Cloud Innovation Challenge
  • 2nd Place in the Digital Cities Survey
  • 2nd Place in the Best of the Web
  • 156 Open Data Sets released
  • LMPD Body Camera deployment begins
  • Louisville Named Possible Google Fiber Expansion City
  • Free Wifi Project for West Louisville

2014

  • City unveiled all new website
  • 2nd in the Digital Cities Survey
  • Installation of cameras throughout Waterfront Park
  • Build out of the Real Time Crime Center for LMPD, including a new video wall

2013

  • 2nd in the Digital Cities Survey
  • Live streaming of all news conferences to desktop and smartphones
  • New crime mapping site unveiled
  • Open Data Portal launched

2012

  • LouieStat website unveiled
  • 1st Place in Best of the Web
  • 1st Place in Digital Cities Survey
  • Louisville Metro Gov places 8th nationally in study on communicating using social media (From University of Illinois Chicago study)

2011

  • 2nd Place in Best of the Web
  • 311 Mobile App Launches
  • Beth Niblock named one of Government Technology Magazine’s Top Doers and Dreamers for 2011
  • Voice Over IP Project begins in Metro Government

 

Mission/Vision

Vision:
To be the best city government technology agency, driving breakthroughs in innovation, growth and citizen engagement while enriching the quality of life of all residents

Mission:
Enabling City agencies, partners and citizens to meet their objectives and reach their full potential by delivering reliable, timely, cost-effective technology capabilities and quality information