File a Discrimination Complaint

To help eliminate unlawful discrimination in Louisville Metro, our office investigates complaints of unfair treatment based on race, color, religion, national origin, sex, familial status, disability, age, sexual orientation, and gender identity through enforcement of employment, housing, public accommodation, and bias-related crime laws.


If you believe that you've experienced disability-related discrimination, you may complete our general form here or send it in to the Human Relations Commission. The Disability-Accessibility Complaint Portal streamlines disability-related access complaints for Louisville Metro.  


If you believe you've been discriminated against or you're the victim of a hate crime, you may complete our general form here and send it in to the Human Relations Commission.


The Human Relations Commission will serve as the preferred starting point for complaint evaluations, assessments, and processing, including complaint referral to appropriate agencies when necessary. We'll contact you as soon as we've received the form, or please feel free to call us at (502) 574-3631 or visit our offices during standard operating hours.


Please note: completion of the form is not a formalized discrimination complaint.  We'll assist you with the formal complaint filing process upon its receipt.  Any member of the general public submitting a pre-signed complaint for processing must still undergo review and approval by our agency.


More Information

For Housing, Employment, and Public Accommodations

Persons are protected under local ordinance, and substantially-equivalent federal law, where applicable, because of race, color, religion, national origin, sex, age (40 & older, employment only), familial status (housing only), disability, sexual orientation, and gender identity.

Click here for our fair housing brochures!


For Bias-Related Crimes (Hate Crimes)

Persons are protected under local ordinance, in tandem with the federal Hate Crimes Statistics Act, because of race, gender, religion, ethnicity, disability or health related condition, sexual orientation, and gender identity.

See Louisville Metro Amended Ordinance No. 193, Series 2004 (PDF) (a/k/a Chapter 92 of the Louisville Metro Code of Ordinances)


Human Relations Commission complaint investigation process (PDF)


Conciliation (negotiated settlement)

Complainants and Respondents in a discrimination or bias-related crime complaint can also engage in conciliation negotiations to resolve a complaint voluntarily without legal determinations on the merits of complaints.  Such resolutions can be agreed to in a formal, written conciliation agreement (PDF).


  • 745 West Main Street
    Louisville, KY 40202
    United States

  • Hours

    8:00 a.m. - 5:00 p.m. Monday - Friday

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Louisville Metro 311 App icon
Call MetroCall at 311 or (502) 574-5000

No service has been selected.

No form has been selected.