Emergency Medical Services keeps you alive during the critical period of your sudden injury or illness. It is your primary medical care provider during emergencies.
MetroSafe 911 takes your emergency calls and connects you to police, fire department, emergency medical help and other first responders. It's your primary help line.
Emergency Management Agency coordinates the work of 95 agencies during disasters. It supports you and first responders with disaster preparation, response, recovery and mitigation efforts.
MetroCall 311 takes your non-emergency calls and provides customer service. It's your connection to the city government.

Emergency Services Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

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(Note: Apple users, we are having some technical issues with  accessing our service request portal using the latest version of Safari.  We hope to have issue resolved very soon.)