MetroSafe 911

Call 911 to report emergencies

In an emergency, call 911 immediately from any wired or wireless phone. An emergency is any situation that requires immediate assistance...

Educate kids about 911

Emergency Services educates children about 9-1-1. Through play, children learn how to call 9-1-1, and what to say in case of a police, fire, or medical emergency...

Our radio system

Radio system communication is very important for the city of Louisville. It's a lifesaver for first responders...

What we do

We coordinate during disasters; answer your emergency calls; and keep you alive during your sudden injury or illness... 

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
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To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.