MetroSafe 911

Call 911 to report emergencies

In an emergency, call 911 immediately from any wired or wireless phone. An emergency is any situation that requires immediate assistance...

Educate kids about 911

Emergency Services educates children about 9-1-1. Through play, children learn how to call 9-1-1, and what to say in case of a police, fire, or medical emergency...

Our radio system

Radio system communication is very important for the city of Louisville. It's a lifesaver for first responders...

What we do

We coordinate during disasters; answer your emergency calls; and keep you alive during your sudden injury or illness... 

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!



Call Metro311 at 311 or (502) 574-5000

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