LENSAlert & Smart911

You can opt-in for LENSAlert with your cell phone!

Just text "LENSAlert" to 67283 to start receiving emergency notifications.

In 2016 Louisville Metro Emergency Services teamed up with Bullitt, Oldham, Nelson and Washington Counties to create a regional emergency notification system – Louisville Emergency Notification System (LENSAlert).  Its enhanced capabilities include using all communications modes to send alerts – mobile phones, landlines, email, text, social media, and IPAWS-OPEN. 

Take another step in being prepared for disasters and sign up for LENSAlert today!

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Smart911

In addition to receiving notifications, individuals can create a Safety Profile for themselves and their household that can include any information they want 9-1-1 and first responders to have in the event of an emergency. When individuals make an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right responders to the right location with the right information. Information about medical history, allergies to medication, number of residents in a home and even a picture of the family dog can all be added to a Safety Profile.

Frequently Asked Questions About Smart911

For more information about our vendor:

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Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!



Call MetroCall at 311 or (502) 574-5000

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