Community Outreach Programs

Louisville Metro Emergency Services Community Outreach focuses on preventative health and safety education, emergency preparedness steps, general 911 tips for youth and adults, and providing city information for all our residents through Metro311. We can tailor all our programs to best fit the needs of your event, organization, school or business. 


911 for Schools

From pre-kindergarten schools through primary and secondary education years, prioritizing safety and educating children about 911 is crucial. Through play, children will learn how to call 911, the importance of knowing their address, and what to do in case of a police, fire or medical emergency.


Ambulance Tours

For many children, hospitals and ambulances can be frightening places. Louisville Metro Emergency Medical Services (LMEMS) hopes to ease some of those fears by introducing children and young adults to ambulances in a safe community setting. Students will have the opportunity to meet our EMTs and Paramedics and learn about the various medical devices and equipment we use.


Career Exploration

A career as a first responder can be deeply rewarding and Louisville Metro Emergency Services offers a wide variety of career opportunities, including 911 Call Takers and Dispatchers, Emergency Medical Technicians and Paramedics, and careers in the areas of disaster management, technology, finance, fleet, administrative and customer service. Our team is happy to attend career fairs, speak to students, or offer a one-on-on job shadow.


City Services

Metro311 is your connection to Louisville Metro Government. This team can answer questions about city services, route resident concerns to the responsible agency, and teach residents about the variety of ways to contact Metro311. Most Metro311 concerns are related to Louisville Metro agency information, large item appointments, missed services, container requests or social services. 


Community Events

Are you hosting a fun, family-friendly community event? Our teams often attend neighborhood festivals, trunk or treats, health fairs, and more, to talk about general emergency services tips. 


Emergency Preparedness

Being prepared for emergencies can help reduce the risk of injury or death and minimize damage to property. Our team at Emergency Management is trained and available to conduct tabletop exercises on a variety of emergency scenarios to make sure your school, business or organization is prepared. We can tailor our exercises to your needs. Additionally, we can advise residents on how to sign up to receive LENSAlerts, Louisville’s Emergency Notification System, and to create a safety profile in Smart911 to provide first responders with more information so they can help you faster in an emergency.


Hands Only CPR

Hands Only CPR is a course developed by the American Heart Association (AHA) that is designed to teach bystanders the immediate life-saving actions they can take when a person suffers from Sudden Cardiac Arrest. The Hands Only CPR course is offered by our CPR Center and covers compression-only CPR (no mouth-to-mouth), how to use an AED, and actions to take if someone is choking.


Overdose Response

An opioid overdose requires immediate emergency attention. This training will teach you how to recognize the signs of opioid overdose and how to administer Naloxone, a medication that can reverse an overdose.


Stop the Bleed

Administered by LMEMS, Stop the Bleed training is a program developed by the American College of Surgeons that is designed to teach bystanders how to recognize life-threatening bleeding and take action before emergency personnel arrive to assist. The training covers actions such as applying direct pressure, packing a wound, and utilizing a tourniquet when someone suffers a severe bleeding injury. 


If you would like Emergency Services to attend an event, please contact Jessica Wethington. We may not be able to attend every event, but look forward to discussing the opportunity.  

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