Emergency Services
Divisions of Emergency Services

Emergency Medical Services keeps you alive during the critical period of your sudden injury or illness. It is your primary medical care provider during emergencies.

MetroSafe 911 takes your emergency calls and connects you to police, fire department, EMS, and other first responders. It's your primary help line.

Emergency Management Agency coordinates the work of 95 agencies during disasters. It supports you and first responders with disaster preparation, response, recovery, and mitigation efforts.

Metro311 takes your non-emergency calls and provides customer service. It's your connection to city government.
Start your career with Louisville Metro EMS.
Earn pay and benefits as an EMT Recruit
while training to become a certified
Emergency Medical Technician.
Click here to apply for EMS positions.
Learn more about the Metro311 portal and app!