Sign up for LENSAlert - Louisville's new emergency alert system

Our services

Here you can find safety tips and request our services... 

Our online forms

Visit this page to fill out our online forms...

What we do

We coordinate during disasters; answer your emergency calls; and keep you alive during your sudden injury or illness... 

Disaster tips

Here you can find tips that will help you prepare for disasters and keep you safe during emergencies. You can also request disaster...



Emergency Services Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Note:  Metro’s permits, licensing, service requests and searching portal will be offline for maintenance on Sunday, April  23 from 6 a.m.  to 12 p.m.

Report Something to Us!

(Note: Apple users, we are having some technical issues with  accessing our service request portal using the latest version of Safari.  We hope to have issue resolved very soon.)