Emergency Services

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Divisions of Emergency Services

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Emergency Medical Services keeps you alive during the critical period of your sudden injury or illness. It is your primary medical care provider during emergencies.
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MetroSafe 911 takes your emergency calls and connects you to police, fire department, emergency medical help and other first responders. It's your primary help line.
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Emergency Management Agency coordinates the work of 95 agencies during disasters. It supports you and first responders with disaster preparation, response, recovery and mitigation efforts.
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Metro311 takes your non-emergency calls and provides customer service. It's your connection to the city government.

 

Contact

  • 410 South 5th Street
    Louisville, KY 40202
    United States

  • (502) 574-3900

  • Hours

    8 a.m. - 5 p.m.

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