Learn more about the new & improved Metro311 portal and 311 app!
Divisions of Emergency Services
Emergency Medical Services keeps you alive during the critical period of your sudden injury or illness. It is your primary medical care provider during emergencies.
MetroSafe 911 takes your emergency calls and connects you to police, fire department, emergency medical help and other first responders. It's your primary help line.
Emergency Management Agency coordinates the work of 95 agencies during disasters. It supports you and first responders with disaster preparation, response, recovery and mitigation efforts.
Metro311 takes your non-emergency calls and provides customer service. It's your connection to the city government.
