IMPORTANT NOTE: The state has notified our office that their financial management system will be down for a required upgrade June 30 through July 4, 2018.
This will cause a delay in the disbursement of child support payments received by Child Support Enforcement from June 29 through July 3, 2018. It will affect every county in Kentucky including Jefferson County. Child support payments received on these dates will not be disbursed until Thursday July 5, 2018.
Recipients can expect to receive payments deposited into a checking or savings account or prepaid debit card within 3 to 4 business days from the date of disbursement. We have been told that the delay for deposits could be as late as July 9th. We apologize for any inconvenience that the state’s action may cause.
Child Support Division
315 W. Muhammad Ali Blvd
(phones answered Monday - Friday 8:30AM - 4:30PM)
For after-hours support via phone response:
Voice Response System:
1 (800) 443-1576
You may also access the Cabinet for Health and Family Services interactive website at http://csws.chfs.ky.gov/csws/
Visit the Kentucky Cabinet for
Health & Family Services to learn more.
County Attorney Mike O’Connell administers the largest child support division in Kentucky, with nearly 60,000 active cases, $65 million annually in collections (20% of the state’s total) and eight full-time Child Support Detectives to serve those who apply for services.
The Jefferson County Attorney’s Office, Child Support Division, through the Kentucky Cabinet for Families and Children, locates non-custodial parents and helps get financial and medical support from them for their children. The following services are available:
- Location of non-custodial parents
- Establishment of paternity*
- Establishment of financial and medical support
- Enforcement and collection of support payments
- Enforcement of medical support
- Review and modification of support orders*
*Either parent can request these actions. To provide these services the child support program works closely with federal, state and local agencies as well as employers.
Apply for Child Support
Monday - Friday
Open 8:00AM - 5:00PM
Payment Window Open 8:00AM - 4:45PM Daily
Frequently Asked Questions
Who is Eligible?
A parent or person who has physical custody of a child may apply for child support services.
The Jefferson County Attorney charges no fee for these services.
What Kind of Information Do I Need to Provide to Obtain Child Support?
It is helpful if you can provide the non-custodial parent’s address, social security number, date of birth, employer, bank account numbers, property holdings and investments. Look for this information in old insurance policies, credit card or other applications, state and federal tax returns, hospital records, police records and birth certificates.
You may be able to get information from the non-custodial parent’s business associates, friends, or relatives. Also, please provide copies of any existing court orders and record of payments.
What if I Can’t Find the Information and Don’t Know Where the Non-custodial Parent Lives or Works
If you can provide the non-custodial parent’s date of birth, father’s name, and mother’s maiden name, the child support agency may be able to obtain information from the Social Security Administration, the Internal Revenue Service, the Veterans’ Administration, the Department of Defense, the Armed Forces, and/or the Selective Service Administration.
If you can provide the non-custodial parent’s social security number, the child support agency can obtain information from all state and federal files. Be aware, however, that finding a non-custodial parent through these sources make take several months.
What if the Non-custodial Parent Lives in Another State?
The same location resources and services are available in all states. Although interstate cases are more difficult and generally take longer, new federal legislation and more computer links between states are improving interstate processing of child support.
How Can I Find Out More Information About Child Support Services?
You may obtain additional information regarding Child Support Services offered by the Jefferson County Attorney’s Office of Child Support by calling 502 574-8300 24 hours a day. You may also access additional information by accessing the Cabinet for Health and Family Services website at http://csws.chfs.ky.gov/csws/
What is Paternity and Why is it Important to establish Paternity?
Establishing paternity for a child creates a legal duty to support a child born out of wedlock. Both parents have the duty to support the child. Even when parents are unmarried, they are required to support their child until he/she becomes an adult. By establishing paternity, an unmarried father provides the child with certain rights and privileges, including but not limited to -- financial support, sense of identity, medical history and the right to Social Security benefits, insurance benefits and inheritance rights.