Louisville Metro Department of Corrections has multiple campuses. The time of our visit and location where you go to visit an offender depends on where the offender is housed and the offender’s status or classification. Please read the rules first to ensure everything will go as smoothly as possible. 

Visitation is a two-step process.

  • First you must register for your visit. You must arrive and be signed in before the end of the sign up time. Please try and arrive as early as possible to the sign up time to ensure everyone gets a proper visitation.
  • Second you will be given a block of time during which your visit is intended to take place. 

​Visitation Locations :

See the visitation schedule now.

Have more questions? See the visitation FAQ.

Messages and incoming calls are not accepted for inmates. In emergency situations you should contact Classification at (502) 574-2120.

Any person wishing to block a call from an inmate will need to call (502) 574-2259.


​Did Heroin or Alcohol land a beloved family member or a friend behind bars? Click here for some community resources!


Alternatively, you can write a letter to an inmate by following the instructions below.

  • Send an envelope addressed to:
    Louisville Metro Corrections
    400 S. Sixth Street
    Louisville, KY 40202
    Include on the envelope the inmate's name and inmate number (if available)
    Note: No nude pictures will be accepted and no magazines or books can be included,  Inmates can accept books (paperback only) directly from online book retailers.

If you have any questions regarding your bill, please contact Securus Customer Billing or if you need to dispute a charge call (800) 844-6591.

You could also access via website.


Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

Call MetroCall at 311 or (502) 574-5000

No service has been selected.

No form has been selected.