Inmate Telephone Calls

Messages and incoming calls are not accepted for inmates. In emergency situations you should contact Classification at (502) 574-2120.

The best way to contact someone who is incarcerated in Louisville Metro Corrections is to write a letter or visit him or her on the scheduled visiting day.


If you have any questions regarding your bill, please contact Securus Customer Billing or if you need to dispute a charge call (800) 844-6591.

You could also access via website.

https://securustech.net/contact-us

Any person wishing to block a call from an inmate will need to call (502) 574-2259.

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The new Metro311 Reporting System and our new 311 mobile app is live!

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Call MetroCall at 311 or (502) 574-5000

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